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December 28th, 2022 22:00

Latitude E7470 Battery not charging

Battery is flat and charger is not holding charge so can't start computer to see what the issue is.  Tried two different charges and the laptop charger light comes on for a fraction of a second and then nothing.

Any help would be greatly appreciated.

2 Intern

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346 Posts

December 29th, 2022 01:00

Several factors can lead to the plugged in not charging Dell error. For instance, the loose AC adapter and battery, faulty AC adapter, faulty battery driver, incorrect BIOS settings, etc.1

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December 29th, 2022 04:00

If the adapter LED goes out on connection to the system, there is a short circuit inside the notebook.  The DC jack would be the first suspect:

Part to replace:  https://www.parts-people.com/index.php?action=item&id=21443

 

Also check the USB ports for bent pins.

 

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