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LATITUTE 7420
Hi, I have a latitude 7420, the screen wont come on its black, lights on keyboard and fan comes on but screen is black, also caps lock light is on and wont turn off when pressed, could you please help me.
JOcean
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April 17th, 2024 13:07
Have you installed any updates before the problem occurred? Also the caps lock light indicates power is on to the MB.
HSB007
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April 17th, 2024 14:53
@JOcean No, I haven't installed anything before the problem.
JOcean
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April 18th, 2024 01:02
@HSB007 You could try a reset. Disconnect the battery and the adapter. Then press and hold down the power button for 30 seconds. Then reconnect everything and try to boot again. This page at Wikihow has a number of other suggestions.