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October 19th, 2019 04:00
M6800 Optical drive connection
My M6800 laptop optical drive stopped working. A replacement optical drive also did not work, so I suspect internal cabling to the optical drive bay is the issue. I am not sure when the optical drive stopped working since it was not used in years. I suspect this occurred when Dell tech replaced my motherboard 1.5 years ago. The HDD activity indicator stopping working after the MB replacement, so quite possible a cable is not properly seated.
Any suggestions would be much appreciated.
BTW, I posted this message to the Latitude board as I did not find a Precision board.
RStellmac
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nyc10036
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October 19th, 2019 14:00
The Precision laptops and desktops questions should go in the Workstations forum.
I suppose you can take apart the laptop. Read the manual and see if that makes sense.
U2CAMEB4ME
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October 19th, 2019 17:00
Welcome to the Dell Community @RStellmac
If I remember correctly the CD/DVD's connector is soldered to the system board "No cable"???
When you say it "Stopped Working" do you mean:
It does not open???
When trying to read/write a CD/DVD it fails???
Best regards,
U2
RStellmac
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October 21st, 2019 02:00
The CD/DVD drive has no power and is not recognized as being present in device manager. Scans for new device does not detect it.
U2CAMEB4ME
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October 21st, 2019 03:00
@RStellmac
I'll be heading to my warehouse in a few hours.
A am pretty sure I have a few of the M6800's in stock.
I'll check the connector and post back in a few.
Regards,
U2
U2CAMEB4ME
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October 21st, 2019 05:00
@RStellmac
Just my luck!!!
I have M6400, M6500, M6600 and M6700's not a single M6800.
But I did check and all have the CD/DVD connector soldered to the system board.
I wish there was more I could do!!!
Regards,
U2