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August 6th, 2022 15:00

Questions marks in device manager

Latitude 7480

Latitude 7480

Hello

In device manager, other devices, I have 5 devices marked with question marks as shown on this screenshot.

Please help

 

InkedCapture d’écran 2022-08-06 233853.jpg

 

4 Operator

 • 

6.2K Posts

August 7th, 2022 03:00

Welcome to the Dell Community   @Mustaphabedjeloud 

Make sure all peripheral devices are disconnected.

Then check the "Device Manager" and post the hardware ID's of any device that has a "?" mark.

https://www.wikihow.com/Find-Hardware-ID

Best regards,

U2

4 Operator

 • 

5.6K Posts

August 6th, 2022 16:00

You need to install drivers starting with chipset.

August 7th, 2022 03:00

Thank you for your support

 

I tried all the drivers on the official website, I even tried some drivers software, nothing changes.  

August 7th, 2022 04:00

Thank you @U2CAMEB4ME and @nyc10036 for your support

It actually worked and the question marks disappeared after turning the bluetooth off and appears again when I turn it on.

Thanks again.

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