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4755
January 4th, 2020 09:00
STMicroelectronics Free Fall Sensor Code 10
My Free Fall Sensor can't get started. It always has Code 10 in the device manager of Windows 10. I installed the dell driver.
What can I do?
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U2CAMEB4ME
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6.2K Posts
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January 8th, 2020 13:00
@handictra
STMicroelectronics Free Fall Data Protection Driver:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=dfdp5&oscode=wt64a&productcode=latitude-e5470-laptop
Since you have an SSD the Free Fall Protection is NOT NEEDED.
If the driver does not remove the CODE 10 I would not worry about it.
SSD's do not have Head Stack Assembles!!!
Therefore there are no heads to emergency retract if the laptop is bumped or dropped.
Regards,
U2
DELL-Cares
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January 4th, 2020 09:00
@handictra,
Thank you for reaching out to us. Please follow us and private message your system service tag or the express service code for us to get your system details and assist you further.
U2CAMEB4ME
4 Operator
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6.2K Posts
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January 4th, 2020 09:00
Welcome to the Dell Community @handictra
What type of hard drive do you have installed SSD or HDD???
To better assist you, the members and I would need the exact model number of your laptop/desktop???
Identify your Dell:
https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
handictra
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January 8th, 2020 11:00
@U2CAMEB4ME
I have installed a SSD. My Modell is a Latitude E5470 with i5-6300U.
Best regards, handic
handictra
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January 8th, 2020 15:00
Thanks
But can I make the "problem" somehow unvisible or out of any ways?