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April 11th, 2025 11:59
Unknown charging problems
I've started experiencing charging issues on Latitude 7390 not so long ago.
The symptoms:
- blinking LED on an AC adapter
- upon powering on, charging speeds fluctuate in range of 0 and 30W
- severe throttling issues with AC plugged in (but not otherwise)
- unplugging AC at <20% charge results in instant power loss
- If battery is discharged, it may not start charging for hours of plugged-in time.
Known:
- probably not an adapter issue: got a replacement, exactly the same problem
- probably not a battery issue: same reasoning
- probably not a DC input connector issue: same reasoning
- tried CMOS reset, hard-reset (residual power draining)
Technical:
- Model: Latitude 7390
- CPU: Intel Core i5 8350U 1.7-3.6Ghz
- BIOS: Latitude 7290/7390/7490 System BIOS v1.4.1
- OS in use: Debian 12 Bookworm GNU/Linux, kernel version 6.11.2


cunningfox
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April 11th, 2025 12:06
P.S. Might be useful: sometimes draining residual power helps with charging the laptop with a discharged battery.
It is not possible to boot just after it starts charging though, because upon powering on, it doesn't get a stable power supply (the AC blinking also appears), and it loses power even before displaying the logo. So I have to wait for ~10 minutes of unstable power supply.
(edited)
ejn63
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April 11th, 2025 12:43
Replace the system board.