Skip to main content
Start a Conversation

Unsolved

Shaikh29

1 Rookie

 • 

2 Posts

213

February 7th, 2023 06:00

Video Graphics Driver is having problem when Updating

  1. Hello I am using Dell latitude E6430 which I am using for more than 8 years recently I had recently updated the Graphic driver which was Standard VGA then I downloaded the Intel HD graphics 3000 driver from Dell website. After installing the driver & rebooting the system the display doesn't show anything . It becomes black though I can hear sound of window login but It doesn't show anything. I was using windows 7 which was installed 8 years ago so I upgraded to Windows 10 but the problem remains the same , in the end I use safe mode & revert the driver back to standard vga & screen screen is working now. Please advise if anyone has a solution. 
  2. I am currently using Windows 10 64 bit

filbert

6 Operator

 • 

1.8K Posts

February 7th, 2023 06:00

Here's what I would do:

  1. Check in Settings | Activation to ensure that Windows 10 is activated. If it is, it will reactivate automatically after you clean install Windows 10 and connect to the Internet.
  2. Backup your personal files to an external drive and save any licence keys you will need to reinstall applications.
  3. Use Microsoft's Media Creation Tool to create a bootable flash drive with Windows 10 installer
  4. Disconnect all peripherals: printers; USB devices; media cards; USB hubs and extenders; etc.
    Boot from the flash drive and install windows from scratch.
  5. After installing Windows 10 and before you connect to Internet, install Intel Chipset Device Software and Intel Management Engine Components.

You will find that the Intel HD Graphics 3000 driver will install automatically the first time you connect to Windows Update.

A clean install will get you past all the garbage that has accumulated in years of use and in the upgrade from Win7 to Win10.

Shaikh29

1 Rookie

 • 

2 Posts

February 8th, 2023 09:00

I did as exactly as you told me brother, but the problem remains the same. Windows 10 had automatically installed the Intel HD 3000 driver after connecting to the internet & install it properly as no pop ups are shown but the display doesn't show after rebooting.

Was this post helpful?

View All

No Events found!

Top