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10083
April 16th, 2019 15:00
What to replace when keys are hard to press
I have a DELL 3800 and a couple of the keys don't register unless they are pressed pretty hard. I've taken the laptop apart and cleaned out the keyboard, taken the keycaps off to clean them out, etc. No luck. Do I need to replace the whole keyboard?
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nyc10036
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April 16th, 2019 16:00
If it isn't too much money, I would replace the keyboard.
Or just use and external keyboard.
m7510
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March 6th, 2021 02:00
Same issue here. M38000 has been sitting for 4 years in a dry place and now the keys are hard to press. Some are working ok. On my m7540 the letter is randomly stopping to work too. Some sort of hardware glitch I guess.
m7510
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March 6th, 2021 06:00
I fixed my keyboard. It seems like some sort of oxidation has developed under the keys. What I did is I hard pressed every key several times rubbing it and pounding on it until it it was very responsive. I did this for all the keys. Keyboard is back to life. I will ask dell to replace my m7540 keyboard though as I have only 'a' 'z' 'e" keys not working randomly.
FEC IT
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July 16th, 2024 17:09
@m7510 Thank you for sharing your technique! This percussive maintenance brought one of our keyboards back to full functionality. =]
Xnova
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November 28th, 2024 05:05
@m7510 omg, I never reply to these threads but felt I had to for this.
I have a Dell G7 for 4yrs pretty much docked always and this just happened to me when I tried to use it portable.. all keys have to press hard for a response. Did exactly what you said and hard pressed them a number of times and around the edges and issue is completely gone! Thanks so much!
m7510
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November 28th, 2024 07:34
You’re welcome :-)
SorenDK
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December 2nd, 2024 10:56
I would change this to solved. The percussion method just brought the keyboard of my M3800 Dell Laptop back to live after 3 years stowed away. Sometimes the rough solution works :-) Thanks
swtrekker
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February 7th, 2025 11:42
Brilliant, @m7510 -- worked for my kybd!
Junk_it
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March 6th, 2025 15:59
@Xnova same problem with my Latitude 740. Cured it with brute force.
Iron Hands
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April 13th, 2025 18:27
I removed the keycap from my Dell Latitude 7410 and used a spudger to press on the membrane, wiggling it around until I was happy with the response. Be careful not to break or unstick the nipple membrane.
I read one of the comments saying oxidation; maybe that's causing the issue. There is a layer between the contacts, I suppose. To test the keys, I would press lightly and or the corner on each side.
Best of luck, and tell me if you see any evidence of what I said.