Windows Hello Fingerprint Latitude E5440 failed on update

Question

Windows Hello Fingerprint has been working successfully for the last few years. I recently updated Windows 10 Edu from 1809 to 1909 and updated to BIOS A24 (6/13/2019)

Since then the Sign-In options settings, in the Windows Hello Fingerprint section, it is now saying, "This option is currently unavailable - click to learn more.
We couldn't find a fingerprint scanner scanner compatible with Windows Hello Fingerprint."

There are no drivers available on the Dell Support website.

JOcean · Answer

Have you tried the driver on this page? Look under Security.

DavidHR-ZA · Answer

Thank you.

Validity495_Win8.1_Fingerprint_Setup_A01_ZPE.exe

I was reluctant to try this as it indicated it was for Windows 8.1.

I installed it and then tried to enrol my fingers.

Sorry, something wrong

Close windows Hello, and then try going through the setup again.

I have rebooted but the same occurs,

DavidR

Shreyas hs · Answer

Any solution?

Latitude

Windows Hello Fingerprint Latitude E5440 failed on update

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