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June 16th, 2017 06:00

Backlight Function Keys Do Not Work with Latitude E7240 and Linux

Using a linux-4.8.17 kernel with a Latitude E7240, I cannot get the backlight function keys to work.

The relevant dell kernel modules seem to be loaded, but nothing happens when I try to use the keys.

Any suggestions would be much appreciated

----------

Note that I can change the screen backlight brightness with:

# echo 500 > /sys/class/backlight/intel_backlight/brightness

..but not with:

# echo 500 > /sys/class/backlight/dell_backlight/brightness

$ lsmod | grep dell
dell_laptop            16384  0
dell_wmi               12288  0
dell_smbios            12288  2 dell_laptop,dell_wmi
dcdbas                 12288  1 dell_smbios
sparse_keymap          12288  1 dell_wmi
video                  28672  2 dell_laptop,dell_wmi
backlight              12288  2 dell_laptop,video
wmi                    12288  1 dell_wmi
dell_rbtn              12288  1

June 25th, 2017 10:00

Hi JUANITO_TC,

You can refer this link http://dell.to/2sFGMVZ.

Let me know if this helps.

Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

3 Posts

June 29th, 2017 01:00

Thanks for the reply, but it is the display backlight that does not work via the keyboard function keys.

The keyboard backlight does work.

July 9th, 2017 09:00

Hi,

Are you referring to display brightness which you are unable to increase/decrease via keyboard function keys?

Was it working before? Also confirm what key combinations are you using?

3 Posts

July 9th, 2017 11:00

Yes, I am referring to the display brightness, which I am unable to increase/decrease via the keyboard function keys under linux - it works fine under windows

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