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May 28th, 2023 08:00

Kubuntu 23.04 fails installing 1.21 firmware

Hi, 

 

Im getting pop out to continue install the 1.21 update but its not working and I'm not getting any errors.

 

Could I get some help with that? 

Screenshot_20230528_124642.png

Thanks!

Moderator

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25.1K Posts

May 28th, 2023 08:00

Hello,

We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.

July 6th, 2023 10:00

This is not helping, I send the service-tag and they told me warranty is ended so I need to communicate with dell-cares but the only question that I get is to search in help articles that not solve my problem.

Could a human please help me? 

Thanks!

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81 Posts

July 19th, 2023 21:00

There is a possibility that the fwupd is not running, or its GUI is malfunctioning. Try this:

$ sudo service fwupd start
$ sudo fwupdmgr refresh
$ sudo fwupdmgr update

 

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