Precision 7560 won't boot with Network Enabled

Hey all,

Work just upgraded my laptop to the new Precision 7560 running Ubuntu 20.04. It seemed to work fine the first day, but after upgrading the installed packages I stopped being able to boot. I'd get past GRUB and just get a blank screen.

Variations of passing `nomodeset` and `acpi=off` to the kernel helped a bit, but not reliably. After a couple OS recovery installs and trying the standard Ubuntu installer, I think I've isolated it to the Intel NIC. If I disable it in the BIOS, I can boot into X every time. This is under the 5.10.0-1034-oem kernel.

When I tried the standard Ubuntu installer (kernel 5.8.0), I was able to boot into X with the NIC enabled. However, the WIFI and Bluetooth devices are not supported! I have also updated to the latest BIOS 1.2.2 without any luck.

Edit to Add: The wired NIC worked fine under kernel 5.8.0 (and under 5.10 if it happens to boot succesffully), and all the Onboard Diagnostic tests pass.

I am able to view some error messages from the previous stalled boot using journactl. It looks like it's related to the device firmware loading/unloading.

Spoiler

Jul 17 16:20:24 talos kernel: [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1
Jul 17 16:20:24 talos kernel: watchdog: BUG: soft lockup - CPU#1 stuck for 23s! [systemd-udevd:286]
Jul 17 16:20:24 talos kernel: Modules linked in: hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid nvidia_drm(PO) nvidia_modeset(PO) hid_generic nvidia(PO) f>
Jul 17 16:20:24 talos kernel: CPU: 1 PID: 286 Comm: systemd-udevd Tainted: P W O 5.10.0-1034-oem #35-Ubuntu
Jul 17 16:20:24 talos kernel: Hardware name: Dell Inc. Precision 7560/0Y1R4H, BIOS 1.2.2 06/29/2021
Jul 17 16:20:24 talos kernel: RIP: 0010:e1000_flash_cycle_ich8lan.constprop.0+0x5c/0x90 [e1000e]
Jul 17 16:20:24 talos kernel: Code: 00 00 0b 76 42 c1 e0 10 89 42 04 bb 81 96 98 00 eb 0f bf c7 10 00 00 e8 32 e8 0b e7 83 eb 01 74 10 49 8b 44 24 10 66 8b 40 04 <41> 89 c5 a8>
Jul 17 16:20:24 talos kernel: RSP: 0018:ffffa40780def920 EFLAGS: 00000202
Jul 17 16:20:24 talos kernel: RAX: ffffa40780bc4028 RBX: 0000000000353713 RCX: 0000000000000001
Jul 17 16:20:24 talos kernel: RDX: 0000000000000a38 RSI: 0000000000000001 RDI: 0000000000000a1f
Jul 17 16:20:24 talos kernel: RBP: ffffa40780def938 R08: 0000001c8a9dd609 R09: 0000000000000001
Jul 17 16:20:24 talos kernel: R10: ffff8d6a56ef1030 R11: 0000000000000000 R12: ffff8d6a56ef0f38
Jul 17 16:20:24 talos kernel: R13: 0000000080bc4028 R14: 0000000000000000 R15: ffff8d6a56ef0f38
Jul 17 16:20:24 talos kernel: FS: 00007fa01c36e880(0000) GS:ffff8d798fc40000(0000) knlGS:0000000000000000
Jul 17 16:20:24 talos kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jul 17 16:20:24 talos kernel: CR2: 000055644907169c CR3: 0000000118780002 CR4: 0000000000770ee0
Jul 17 16:20:24 talos kernel: PKRU: 55555554
Jul 17 16:20:24 talos kernel: Call Trace:
Jul 17 16:20:24 talos kernel: e1000_erase_flash_bank_ich8lan+0xa0/0x1a0 [e1000e]
Jul 17 16:20:24 talos kernel: e1000_update_nvm_checksum_spt+0x1f5/0x340 [e1000e]
Jul 17 16:20:24 talos kernel: e1000_validate_nvm_checksum_ich8lan+0xa1/0xd0 [e1000e]
Jul 17 16:20:24 talos kernel: e1000_probe+0x65f/0xc90 [e1000e]
Jul 17 16:20:24 talos kernel: local_pci_probe+0x48/0x80
Jul 17 16:20:24 talos kernel: pci_device_probe+0x10f/0x1c0
Jul 17 16:20:24 talos kernel: really_probe+0xfb/0x420
Jul 17 16:20:24 talos kernel: driver_probe_device+0xe9/0x160
Jul 17 16:20:24 talos kernel: device_driver_attach+0x5d/0x70
Jul 17 16:20:24 talos kernel: __driver_attach+0x8f/0x150
Jul 17 16:20:24 talos kernel: ? device_driver_attach+0x70/0x70
Jul 17 16:20:24 talos kernel: bus_for_each_dev+0x7e/0xc0
Jul 17 16:20:24 talos kernel: driver_attach+0x1e/0x20
Jul 17 16:20:24 talos kernel: bus_add_driver+0x152/0x1f0
Jul 17 16:20:24 talos kernel: driver_register+0x74/0xd0
Jul 17 16:20:24 talos kernel: ? 0xffffffffc0773000
Jul 17 16:20:24 talos kernel: __pci_register_driver+0x54/0x60
Jul 17 16:20:24 talos kernel: e1000_init_module+0x3b/0x1000 [e1000e]
Jul 17 16:20:24 talos kernel: do_one_initcall+0x48/0x1d0
Jul 17 16:20:24 talos kernel: ? _cond_resched+0x19/0x30
Jul 17 16:20:24 talos kernel: ? kmem_cache_alloc_trace+0x37a/0x430
Jul 17 16:20:24 talos kernel: ? do_init_module+0x28/0x250
Jul 17 16:20:24 talos kernel: do_init_module+0x62/0x250
Jul 17 16:20:24 talos kernel: load_module+0x11ac/0x1370
Jul 17 16:20:24 talos kernel: ? security_kernel_post_read_file+0x5c/0x70
Jul 17 16:20:24 talos kernel: ? security_kernel_post_read_file+0x5c/0x70
Jul 17 16:20:24 talos kernel: __do_sys_finit_module+0xc2/0x120
Jul 17 16:20:24 talos kernel: ? __do_sys_finit_module+0xc2/0x120
Jul 17 16:20:24 talos kernel: __x64_sys_finit_module+0x1a/0x20
Jul 17 16:20:24 talos kernel: do_syscall_64+0x38/0x90
Jul 17 16:20:24 talos kernel: entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jul 17 16:20:24 talos kernel: RIP: 0033:0x7fa01c8f089d

Jul 17 16:20:24 talos kernel: [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1Jul 17 16:20:24 talos kernel: watchdog: BUG: soft lockup - CPU#1 stuck for 23s! [systemd-udevd:286]Jul 17 16:20:24 talos kernel: Modules linked in: hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid nvidia_drm(PO) nvidia_modeset(PO) hid_generic nvidia(PO) f>Jul 17 16:20:24 talos kernel: CPU: 1 PID: 286 Comm: systemd-udevd Tainted: P W O 5.10.0-1034-oem #35-UbuntuJul 17 16:20:24 talos kernel: Hardware name: Dell Inc. Precision 7560/0Y1R4H, BIOS 1.2.2 06/29/2021Jul 17 16:20:24 talos kernel: RIP: 0010:e1000_flash_cycle_ich8lan.constprop.0+0x5c/0x90 [e1000e]Jul 17 16:20:24 talos kernel: Code: 00 00 0b 76 42 c1 e0 10 89 42 04 bb 81 96 98 00 eb 0f bf c7 10 00 00 e8 32 e8 0b e7 83 eb 01 74 10 49 8b 44 24 10 66 8b 40 04 <41> 89 c5 a8>Jul 17 16:20:24 talos kernel: RSP: 0018:ffffa40780def920 EFLAGS: 00000202Jul 17 16:20:24 talos kernel: RAX: ffffa40780bc4028 RBX: 0000000000353713 RCX: 0000000000000001Jul 17 16:20:24 talos kernel: RDX: 0000000000000a38 RSI: 0000000000000001 RDI: 0000000000000a1fJul 17 16:20:24 talos kernel: RBP: ffffa40780def938 R08: 0000001c8a9dd609 R09: 0000000000000001Jul 17 16:20:24 talos kernel: R10: ffff8d6a56ef1030 R11: 0000000000000000 R12: ffff8d6a56ef0f38Jul 17 16:20:24 talos kernel: R13: 0000000080bc4028 R14: 0000000000000000 R15: ffff8d6a56ef0f38Jul 17 16:20:24 talos kernel: FS: 00007fa01c36e880(0000) GS:ffff8d798fc40000(0000) knlGS:0000000000000000Jul 17 16:20:24 talos kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033Jul 17 16:20:24 talos kernel: CR2: 000055644907169c CR3: 0000000118780002 CR4: 0000000000770ee0Jul 17 16:20:24 talos kernel: PKRU: 55555554Jul 17 16:20:24 talos kernel: Call Trace:Jul 17 16:20:24 talos kernel: e1000_erase_flash_bank_ich8lan+0xa0/0x1a0 [e1000e]Jul 17 16:20:24 talos kernel: e1000_update_nvm_checksum_spt+0x1f5/0x340 [e1000e]Jul 17 16:20:24 talos kernel: e1000_validate_nvm_checksum_ich8lan+0xa1/0xd0 [e1000e]Jul 17 16:20:24 talos kernel: e1000_probe+0x65f/0xc90 [e1000e]Jul 17 16:20:24 talos kernel: local_pci_probe+0x48/0x80Jul 17 16:20:24 talos kernel: pci_device_probe+0x10f/0x1c0Jul 17 16:20:24 talos kernel: really_probe+0xfb/0x420Jul 17 16:20:24 talos kernel: driver_probe_device+0xe9/0x160Jul 17 16:20:24 talos kernel: device_driver_attach+0x5d/0x70Jul 17 16:20:24 talos kernel: __driver_attach+0x8f/0x150Jul 17 16:20:24 talos kernel: ? device_driver_attach+0x70/0x70Jul 17 16:20:24 talos kernel: bus_for_each_dev+0x7e/0xc0Jul 17 16:20:24 talos kernel: driver_attach+0x1e/0x20Jul 17 16:20:24 talos kernel: bus_add_driver+0x152/0x1f0Jul 17 16:20:24 talos kernel: driver_register+0x74/0xd0Jul 17 16:20:24 talos kernel: ? 0xffffffffc0773000Jul 17 16:20:24 talos kernel: __pci_register_driver+0x54/0x60Jul 17 16:20:24 talos kernel: e1000_init_module+0x3b/0x1000 [e1000e]Jul 17 16:20:24 talos kernel: do_one_initcall+0x48/0x1d0Jul 17 16:20:24 talos kernel: ? _cond_resched+0x19/0x30Jul 17 16:20:24 talos kernel: ? kmem_cache_alloc_trace+0x37a/0x430Jul 17 16:20:24 talos kernel: ? do_init_module+0x28/0x250Jul 17 16:20:24 talos kernel: do_init_module+0x62/0x250Jul 17 16:20:24 talos kernel: load_module+0x11ac/0x1370Jul 17 16:20:24 talos kernel: ? security_kernel_post_read_file+0x5c/0x70Jul 17 16:20:24 talos kernel: ? security_kernel_post_read_file+0x5c/0x70Jul 17 16:20:24 talos kernel: __do_sys_finit_module+0xc2/0x120Jul 17 16:20:24 talos kernel: ? __do_sys_finit_module+0xc2/0x120Jul 17 16:20:24 talos kernel: __x64_sys_finit_module+0x1a/0x20Jul 17 16:20:24 talos kernel: do_syscall_64+0x38/0x90Jul 17 16:20:24 talos kernel: entry_SYSCALL_64_after_hwframe+0x44/0xa9Jul 17 16:20:24 talos kernel: RIP: 0033:0x7fa01c8f089d

Any suggestions would be appreciated! In the meantime I guess I'm running WiFi-only or maybe using a thunderbolt dock.

Thanks,
Dean

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Precision 7560 won't boot with Network Enabled

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