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Deftonesjake
1 Rookie
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5 Posts
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1383
May 31st, 2017 04:00
120hz Help!
Hoping someone can help me out with this... Just bought the new Alienware 15 R3, was wondering how do I enable 120hz option? All it shows is just 60hz/48hz. When I bought this, it said it had a 120hz display...
757
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Posted May 31st, 2017 10:00
It should be in the Nvidia Control Panel. However, you might need a LCD-Panel .inf or someway get the panel to detect as something other than "Generic Display".
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
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- Click "Mark as Accepted Answer" on any post that answers your question best.757
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Posted May 31st, 2017 11:00
I got it the laptop from here http://www.very.co.uk/dell-alienware-15-intelreg-coretrade-i7nbsp16gb-ramnbsp1tb-hard-drive-156-inch-laptop-aluminium-silver/1600163467.prd
It does state it's 120hz. One of the main reasons why I went for this laptop.757
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Posted May 31st, 2017 11:00
We sell this type of computer with different display options (FHD or UHD / Gsync or non-Gsync). This computer can have a frame rate of 120hz but it depends on the display type that was ordered. Please send me a private message with the service tag so I can check your system specs.
757
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Posted May 31st, 2017 11:00
Not sure how to get the LCD-Panel.inf
Yeah, all it says is 'Generic PnP Monitor'
757
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Posted May 31st, 2017 12:00
We cannot control what a 3rd party seller site may show as specifications. You can see on our Dell UK site that the 120Hz LCD panel added +£120.00 which would be well above their £1,699.99.
Get the service tag to Alienware-Eimy so we can verify the hardware that we actually shipped.
DELL-Chris M (old account)
#IWork4Dell
757
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Posted May 31st, 2017 13:00
I tried sending you a message, but it says you have to follow me.
757
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Posted May 31st, 2017 13:00
I did just try to play Gears of War 4, it did give me an option of 120, 90, 60, 30 frame limit...
Eimy_B
6 Operator
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4365 Posts
757
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Posted May 31st, 2017 09:00
Hi Deftonesjake,
That depends on the type of display you ordered. Send me a private message with the service tag so I can check you system specs.