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Hfdkghuhiu
6 Posts
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4369
May 7th, 2017 06:00
AlienFX action duration not working properly
This function doesn't seem to work at all. No matter what I set in the action duration, they will always take 3s to complete an action. I've completely uninstall and reinstall Alienware Command Center but it doesn't help.
I've updated to the newest Bios, and installed the newest version of Windows and Alienware Command Center.
Can anyone suggest me a solution?
2704
0
Posted May 7th, 2017 22:00
Thanks for your help, but what I want is to shorten the action duration. I'd like to set it to 0.5 or 1s but no matter what the setting is, the actual action will always take 3s.
2704
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Posted May 9th, 2017 08:00
I have an Alienware 17 r4. Do you need the specs as well?
2704
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Posted May 9th, 2017 08:00
Hi,
Can you confirm your Alienware model name/revision?
2769
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Posted May 12th, 2017 23:00
Yes I am. Also, previous version didn't work either. In fact, this function never worked at all. I did a factory reset before but nothing changed.
2769
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Posted May 17th, 2017 13:00
Hi,
Thank you for confirming this, send me your Service Tag in a PM so we can look further into this.
2769
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Posted June 9th, 2017 13:00
I have exactly the same problem too. It doesn't matter if I put 0,1s; 0,3s... it's locked in 3s or 6s if I choose the extended duration.
2769
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Posted June 11th, 2017 20:00
Alienware-Rodrigo told me that their engineering department was aware of this and he would send me a fix when it's available. I'll update you once I get it.
6699
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Posted June 26th, 2017 04:00
Ah, nice then. I will be waiting. Thank you very much!!!
Tesla1856
10 Wizard
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17985 Posts
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71600 Points
2704
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Posted May 7th, 2017 13:00
Can you add a duplicate action to the event to double the time?
Dell Rockstar
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