Thanks for your help, but what I want is to shorten the action duration. I'd like to set it to 0.5 or 1s but no matter what the setting is, the actual action will always take 3s.
Alienware-Rodrigo told me that their engineering department was aware of this and he would send me a fix when it's available. I'll update you once I get it.
I haven't investigated this feature, but when I first got my Aurora-R6, I did notice some missing Alien-FX features (as compared to the old version of Command Center running on my Aurora-R1).
The one I noticed is there is no way to set the color or zones included in the "sleep state". At least the Power Button still slowly strobes on/off (in the default or last assigned color).
Hello, my Alienware 17R4 gtx1070 with tobii also has the same problem, please let me if there is a solution. Sometime, I notice a change in the Alien FX timing from 3s to 0.2s during gaming and i have no idea how it happened. Wonder if there's a way to turn it up manually, like a hidden short cut keys i might pressed during gaming.Alienware-EimyHfdkghuhiu
Tesla1856
8 Wizard
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17.2K Posts
0
May 7th, 2017 13:00
Can you add a duplicate action to the event to double the time?
Hfdkghuhiu
6 Posts
0
May 7th, 2017 22:00
Thanks for your help, but what I want is to shorten the action duration. I'd like to set it to 0.5 or 1s but no matter what the setting is, the actual action will always take 3s.
Hfdkghuhiu
6 Posts
0
May 9th, 2017 08:00
I have an Alienware 17 r4. Do you need the specs as well?
Alienware - Rodrigo
7 Technologist
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4.4K Posts
0
May 9th, 2017 08:00
Hi,
Can you confirm your Alienware model name/revision?
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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May 12th, 2017 13:00
No, that is fine, but can you confirm if you are using Windows 10 and if you are using this version of the Command Center?
Hfdkghuhiu
6 Posts
0
May 12th, 2017 23:00
Yes I am. Also, previous version didn't work either. In fact, this function never worked at all. I did a factory reset before but nothing changed.
Alienware - Rodrigo
7 Technologist
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4.4K Posts
0
May 17th, 2017 13:00
Hi,
Thank you for confirming this, send me your Service Tag in a PM so we can look further into this.
Exeliom
2 Posts
0
June 9th, 2017 13:00
I have exactly the same problem too. It doesn't matter if I put 0,1s; 0,3s... it's locked in 3s or 6s if I choose the extended duration.
Hfdkghuhiu
6 Posts
3
June 11th, 2017 20:00
Alienware-Rodrigo told me that their engineering department was aware of this and he would send me a fix when it's available. I'll update you once I get it.
Exeliom
2 Posts
0
June 26th, 2017 04:00
Ah, nice then. I will be waiting. Thank you very much!!!
alex12354
1 Message
0
September 1st, 2017 10:00
hey, i have the same problem and i was wondering if by any chance you fixed it and if you can tell me how
Tesla1856
8 Wizard
•
17.2K Posts
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September 1st, 2017 12:00
I haven't investigated this feature, but when I first got my Aurora-R6, I did notice some missing Alien-FX features (as compared to the old version of Command Center running on my Aurora-R1).
The one I noticed is there is no way to set the color or zones included in the "sleep state". At least the Power Button still slowly strobes on/off (in the default or last assigned color).
orelhadif
1 Message
0
October 12th, 2017 13:00
i have the same problem on my alienware 15r3
have you fixed this problem??????
alanswish
1 Message
0
October 25th, 2017 22:00
Have they found a fix, I'm having the same problem and it is annoying...
TMNTz
1 Message
0
December 19th, 2017 08:00
Hello, my Alienware 17R4 gtx1070 with tobii also has the same problem, please let me if there is a solution. Sometime, I notice a change in the Alien FX timing from 3s to 0.2s during gaming and i have no idea how it happened. Wonder if there's a way to turn it up manually, like a hidden short cut keys i might pressed during gaming.Alienware-Eimy Hfdkghuhiu