Alienware 15 r2 can't shutdown or sleep

Dell replaced the motherboard on my Alienware 15 R2 and reinstalled Windows 10. Everything works as normal except when I shut down the computer in windows 10, it shuts down and restarts again. When I put it into sleep mode it shuts off with no lights on after about 10 seconds. I updated all drivers automatically from the Dell website. The BIOS update did not work. The BIOS .exe from the Dell website shuts down my computer normally then restarts to a black screen with lights on the keyboard. I tried to update the BIOS with DOS and my computer shuts down and restarts to a black screen when I press Y to start the update. This doesn't brick the device and I have to hold the power button down the restart windows 10. I have tried to use the 4 BIOS updates offered on the Dell website for my service tag and I get the same result.

SPECS

OS Name    Microsoft Windows 10 Home
Version    10.0.14393 Build 14393
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    DESKTOP-UQGPCCF
System Manufacturer    Alienware
System Model    Alienware 15 R2
System Type    x64-based PC
System SKU    Alienware 15 R2
Processor    Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2592 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    Alienware 1.2.15, 7/7/2016
SMBIOS Version    2.8
Embedded Controller Version    255.255
BIOS Mode    UEFI
BaseBoard Manufacturer    Alienware
BaseBoard Model    Not Available
BaseBoard Name    Base Board
Platform Role    Mobile
Secure Boot State    Off
PCR7 Configuration    Elevation Required to View
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "10.0.14393.206"
User Name    DESKTOP-UQGPCCF\Sean
Time Zone    China Standard Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    15.9 GB
Available Physical Memory    10.9 GB
Total Virtual Memory    31.9 GB
Available Virtual Memory    26.6 GB
Page File Space    16.0 GB
Page File    C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    Yes
Hyper-V - Data Execution Protection    Yes