Unsolved
This post is more than 5 years old
1 Message
0
4637
December 15th, 2013 15:00
Alienware 17 Constant BSOD. Diagnostic revealed CPU and memory errors
Purchased this .... laptop on 10/01/2013. I only had it for almost three months and it's absolute bullshit that it's causing errors. I get BSODs randomly. Cannot even play games on this machine because it'll likely BSOD right away.
Diagnostics revealed CPU error on L2 Cache and memory errors Address Test and Advanced Pattern Test
Critical Hardware Maintenance
Next steps:
Collapse All
Replace Memory
Your memory is operating outside of normal parameters and should be replaced. If the system is still under warranty please contact Dell Technical Support for additional assistance.
Note: Warranty details can be viewed at the top of this page or on Dell's My Products and Services page.
Note: Warranty details can be viewed at the top of this page or on Dell's My Products and Services page.
and
Urgent Hardware Maintenance
Next steps:Your result requires attention. Review the affected hardware below and follow the instructions to troubleshoot problems or you may be presented with a request to replace parts.
Collapse All
CPU
A potential hardware fault has been identified. Additional troubleshooting may be required to identify the specific issue.
If the system is still under warranty, please contact Dell Technical Support for additional assistance.
Note: Warranty details can be viewed at the top of this page or on Dell's My Products and Services page.
If the system is still under warranty, please contact Dell Technical Support for additional assistance.
Note: Warranty details can be viewed at the top of this page or on Dell's My Products and Services page.
I've tried factory restore, newer drivers. EVERYTHING. Ive done everything except for calling Dell which I am about to do right now.
PLEASE help me. I've spent so much money on this lap top and I NEED IT WORKING !!! :(
No Events found!



ieee488
4 Operator
•
11.1K Posts
0
December 15th, 2013 15:00
You should be contacting Dell Support directly.