4 Operator

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2.7K Posts

January 12th, 2015 12:00

Yes in this case the LCD needs to be replaced, if you live within US or Canada send me a PM with your service tag and a brief description of the problem so I can help you out otherwise contact the technical support site in your country so they can assist you.

4 Operator

 • 

2.7K Posts

January 13th, 2015 17:00

I will recommend you to wait until they replace the motherboard and if the issue persists call them to see what other options they can provide you. 

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