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48 Posts
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598760
February 15th, 2016 21:00
Alienware Area 51 Fan
Alienware Area 51 Fan
Hi, I need assistance in trying to get my fan to quiet down. I have an older system that still runs exceptional well and love it but I noticed that when I got it they had the CPU pump and Pump fan plugged into the incorrect locations in which I was getting the Pump Failure and 0 System Fan readings
No Events found!
JDM4Life
48 Posts
0
February 15th, 2016 21:00
JDM4Life
48 Posts
0
February 15th, 2016 21:00
I already tried to uninstall/reinstall the Command Center and Cycle the memory down with it powered down and unplugged and holding the power button 25 seconds.
This is latest version that is available for my system. Tried the 3.5 and it didn't match my system profile.
My Bios which is said to be up to date.
Baneful
7 Posts
0
February 16th, 2016 04:00
Version 2.8.11.0, A03-00
Bios A11 (@ own risk)
fan looks ok, relocate pump to CPU LC PUMP
double check all your connections
JDM4Life
48 Posts
0
February 16th, 2016 20:00
Okay, the good news is the Pump is working now, plugged into the CPU LC PUMP and the Bios did update mine to the new Bios 11, Fan is still running high.. wondering if I should uninstall the CC, cycle it down again by holding the power button for 1 Min. and reinstall it.
JDM4Life
48 Posts
0
February 16th, 2016 22:00
[View:https://www.youtube.com/watch?v=r7t5aUiostc&feature=youtu.be:550:0]
Hope this video comes out.. it's just after I switched the CPU Fan plug to it's correct location and after the Bios update.. the fan that is on high is the top shroud fan under the top fins. Just reinstalled the Command Center, couldn't find any links to download the Alienware AlienFX Tester.exe. Any one have it?
Tesla1856
8 Wizard
•
17.1K Posts
0
February 16th, 2016 22:00
See my post here:
http://en.community.dell.com/owners-club/alienware/f/3746/t/19454040
Area51-R1 can run a bootable copy of Dell Diagnostics (outside of Windows) just like an Aurora R1 can. It will test your MIO-Board and it's connected devices. You should be able to determine if your hardware is working properly or not. If it is, you have a Windows software problem.
Area51-R1 is only validated to run Win7-64 and Command Center 2.8.9.0 . Anything above that (of either), and you are on your own (just like us Aurora-R1 users).
JDM4Life
48 Posts
0
February 17th, 2016 14:00
I can try to see if I can do that too.. here is one I just finished through the Dell website with their "DellDetect" software. Seems everything passed..
as of now I uninstalled the Command Center and will do another cycling down. I'm curious if I got everything plugged in the right place.. I checked all the wirings. all looks good so far.
Downloaded Speedfan and MSI afterburner, none seem to be able to control the top fan.
See full scan results.
Diagnostics Completed
−
Hardware
*
BD-RE Drive
Hardware Type
Diagnostic Name
Result
PLDS BD-RE DH-8B2SH ATA Device
DRAM Test
r Passed
PLDS BD-RE DH-8B2SH ATA Device
Flash ROM Test
r Passed
PLDS BD-RE DH-8B2SH ATA Device
Main IC Test
r Passed
PLDS BD-RE DH-8B2SH ATA Device
OPU Test
r Passed
PLDS BD-RE DH-8B2SH ATA Device
Tray Out Test
r Passed
PLDS BD-RE DH-8B2SH ATA Device
Spindle Test
r Passed
PLDS BD-RE DH-8B2SH ATA Device
Tray In Test
r Passed
*
Camera
Hardware Type
Diagnostic Name
Result
Logitech QuickCam Pro 9000
Edge Detection Test
r Passed
Logitech QuickCam Pro 9000
Luminance Depth Test
r Passed
Logitech QuickCam Pro 9000
RGB Channel Test
r Passed
Logitech QuickCam Pro 9000
RGB Color Depth Test
r Passed
Logitech QuickCam Pro 9000
RGB Line Amplifier Test
r Passed
Logitech QuickCam Pro 9000
RGB Line Driver Test
r Passed
Logitech QuickCam Pro 9000
RGB Pixel Test
r Passed
*
CMOS
Hardware Type
Diagnostic Name
Result
CMOS
Checksum Test
r Passed
CMOS
Pattern Test
r Passed
*
CPU
Hardware Type
Diagnostic Name
Result
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
Register Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
Level 2 Cache Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
Math Register Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
MMX Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
SSE Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
SSE2 Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
SSE3 Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
SSSE3 Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
SSE4.1 Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
SSE4.2 Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
Prime Number Generation Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
Floating Point Unit Test
r Passed
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)
Stress Test
r Passed
*
DVD-RW Drive
Hardware Type
Diagnostic Name
Result
PLDS DVD+-RW DH-24ABS ATA Device
DRAM Test
r Passed
PLDS DVD+-RW DH-24ABS ATA Device
Flash ROM Test
r Passed
PLDS DVD+-RW DH-24ABS ATA Device
Main IC Test
r Passed
PLDS DVD+-RW DH-24ABS ATA Device
OPU Test
r Passed
PLDS DVD+-RW DH-24ABS ATA Device
Tray Out Test
r Passed
PLDS DVD+-RW DH-24ABS ATA Device
Spindle Test
r Passed
PLDS DVD+-RW DH-24ABS ATA Device
Tray In Test
r Passed
*
Hard Drive
Hardware Type
Diagnostic Name
Result
ST2000DL003-9VT166
SMART Status Test
r Passed
ST2000DL003-9VT166
Targeted Read Test
r Passed
ST2000DL003-9VT166
Random Seek Test
r Passed
ST2000DL003-9VT166
Funnel Seek Test
r Passed
ST2000DL003-9VT166
Linear Read Test
r Passed
ST2000DL003-9VT166
Linear Read Test
r Passed
ST2000DL003-9VT166
SMART Short Self Test
r Passed
ST2000DL003-9VT166
Random Seek Test
r Passed
ST2000DL003-9VT166
SMART Thresholds Test
r Passed
ST2000DL003-9VT166
SMART Thresholds Test
r Passed
*
Hard Drive
Hardware Type
Diagnostic Name
Result
HUA721010KLA330 EIT
SMART Status Test
r Passed
HUA721010KLA330 EIT
Targeted Read Test
r Passed
HUA721010KLA330 EIT
Random Seek Test
r Passed
HUA721010KLA330 EIT
Funnel Seek Test
r Passed
HUA721010KLA330 EIT
Linear Read Test
r Passed
HUA721010KLA330 EIT
Linear Read Test
r Passed
HUA721010KLA330 EIT
SMART Short Self Test
r Passed
HUA721010KLA330 EIT
Random Seek Test
r Passed
HUA721010KLA330 EIT
SMART Thresholds Test
r Passed
HUA721010KLA330 EIT
SMART Thresholds Test
r Passed
*
Hard Drive
Hardware Type
Diagnostic Name
Result
RAMDiskVE
Random Seek Test
r Passed
RAMDiskVE
Funnel Seek Test
r Passed
RAMDiskVE
Linear Read Test
r Passed
RAMDiskVE
Linear Read Test
r Passed
RAMDiskVE
Random Seek Test
r Passed
*
HD Audio Controller
Hardware Type
Diagnostic Name
Result
High Definition Audio Controller
PCI Express Status Test
r Passed
High Definition Audio Controller
PCI Express Status Test
r Passed
*
HID
Hardware Type
Diagnostic Name
Result
AlienFx Backlight
USB Status Test
r Passed
*
HID
Hardware Type
Diagnostic Name
Result
USB Input Device
USB Status Test
r Passed
*
HID
Hardware Type
Diagnostic Name
Result
ShuttlePRO v2
USB Status Test
r Passed
*
Hub
Hardware Type
Diagnostic Name
Result
USB Hub
USB Status Test
r Passed
USB Hub
USB Status Test
r Passed
USB Hub
USB Status Test
r Passed
USB Hub
USB Status Test
r Passed
USB Hub
USB Status Test
r Passed
*
IEEE 1394 Controller
Hardware Type
Diagnostic Name
Result
Texas Instruments 1394 OHCI Compliant Host Controller
1394 Bus Reset Test
r Passed
*
Keyboard
Hardware Type
Diagnostic Name
Result
USB Input Device
USB Status Test
r Passed
*
Mass Storage Controller
Hardware Type
Diagnostic Name
Result
Standard Dual Channel PCI IDE Controller
PCI Express Status Test
r Passed
*
Mass Storage Controller
Hardware Type
Diagnostic Name
Result
Silicon Image SiI 3132 SATALink Controller
PCI Express Status Test
r Passed
*
Memory
Hardware Type
Diagnostic Name
Result
System Memory
Pattern Test
r Passed
System Memory
Walking Ones Left Test
r Passed
System Memory
Walking Ones Right Test
r Passed
System Memory
Auxiliary Pattern Test
r Passed
System Memory
Bit Low Test
r Passed
System Memory
Bit High Test
r Passed
System Memory
Nibble Move Test
r Passed
System Memory
Checkerboard Test
r Passed
System Memory
Moving Inversion Test
r Passed
System Memory
Modulo20 Test
r Passed
System Memory
Address Test
r Passed
System Memory
Windows Memory Test
r Passed
System Memory
Advanced Pattern Test
r Passed
*
Mouse
Hardware Type
Diagnostic Name
Result
USB Input Device
USB Status Test
r Passed
*
Network Card
Hardware Type
Diagnostic Name
Result
Broadcom NetLink (TM) Gigabit Ethernet
PCI Express Status Test
r Passed
Broadcom NetLink (TM) Gigabit Ethernet
TCP/IP Internal Loopback Test
r Passed
Broadcom NetLink (TM) Gigabit Ethernet
PCI Express Status Test
r Passed
Broadcom NetLink (TM) Gigabit Ethernet
TCP/IP Internal Loopback Test
r Passed
*
PCI Bus
Hardware Type
Diagnostic Name
Result
PCI Subsystem
Configuration Test
r Passed
*
PCI Express
Hardware Type
Diagnostic Name
Result
Registers
PCI Express Status Test
r Passed
Registers
PCI Express Status Test
r Passed
Registers
PCI Express Status Test
r Passed
*
Host Bridge
Hardware Type
Diagnostic Name
Result
IO Hub to ESI Port Bridge
PCI Express Status Test
r Passed
*
PCI Bridge
Hardware Type
Diagnostic Name
Result
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
PCI-to-PCI Bridge
PCI Express Status Test
r Passed
*
Sound Card
Hardware Type
Diagnostic Name
Result
Logitech USB Camera (Pro 9000)
USB Status Test
r Passed
*
System Board
Hardware Type
Diagnostic Name
Result
System Board
RTC Accuracy Test
r Passed
*
USB
Hardware Type
Diagnostic Name
Result
Mass Storage Device
USB Status Test
r Passed
*
USB
Hardware Type
Diagnostic Name
Result
GoFlex Desk
USB Status Test
r Passed
*
USB
Hardware Type
Diagnostic Name
Result
Hewlett Packard ScanJet 5300C/5370C
USB Status Test
r Passed
*
USB Composite
Hardware Type
Diagnostic Name
Result
Alienware TactX ™ Keyboard
USB Status Test
r Passed
*
USB Composite
Hardware Type
Diagnostic Name
Result
Canon Generic USB Driver for Bluetooth
USB Status Test
r Passed
*
USB Composite
Hardware Type
Diagnostic Name
Result
IEEE-1284 Controller
USB Status Test
r Passed
*
USB Composite
Hardware Type
Diagnostic Name
Result
USB Receiver
USB Status Test
r Passed
*
USB Composite
Hardware Type
Diagnostic Name
Result
Deskjet F4100 series
USB Status Test
r Passed
*
Hard Drive
Hardware Type
Diagnostic Name
Result
Seagate GoFlex Desk USB Device
SMART Status Test
r Passed
Seagate GoFlex Desk USB Device
SMART Thresholds Test
r Passed
Seagate GoFlex Desk USB Device
Targeted Read Test
r Passed
Seagate GoFlex Desk USB Device
Random Seek Test
r Passed
Seagate GoFlex Desk USB Device
Funnel Seek Test
r Passed
Seagate GoFlex Desk USB Device
Linear Read Test
r Passed
Seagate GoFlex Desk USB Device
Linear Read Test
r Passed
Seagate GoFlex Desk USB Device
SMART Short Self Test
r Passed
Seagate GoFlex Desk USB Device
SMART Thresholds Test
r Passed
Seagate GoFlex Desk USB Device
Random Seek Test
r Passed
*
Video Card
Hardware Type
Diagnostic Name
Result
AMD Radeon HD 5700 Series
PCI Express Status Test
r Passed
AMD Radeon HD 5700 Series
PCI Express Status Test
r Passed
Tesla1856
8 Wizard
•
17.1K Posts
0
February 17th, 2016 15:00
1. Good
2. That is not a substitute for the proper one
3. Correct, they likely don't
You see the 4inch x 6inch MIO-Board controller board in there right? It's an independent controller ... sorta like a board your might find inside a router or printer.
JDM4Life
48 Posts
0
February 18th, 2016 20:00
Okay, I booted into the Bios and couldn't find a self diagnostic to run.. am I missing something? Sorry, one's blurry.
JDM4Life
48 Posts
0
February 18th, 2016 21:00
Though this may not be as accurate.. I'm glad that it's keeping it cool.. but the noise if irritating..
Tesla1856
8 Wizard
•
17.1K Posts
1
February 19th, 2016 00:00
Burn this to a bootable CDROM, DVDROM, or Flash drive.
http://www.dell.com/support/home/us/en/04/drivers/DriversDetails?productCode=alienware-area51&driverId=R267117&c=us&l=en&s=bsd&cs=04
JDM4Life
48 Posts
0
February 21st, 2016 00:00
Okay so I started the procedure... took a while to complete and I wanted to be very thorough in the documentation and translating it onto this thread and how the Diagnostic found out.
Tested the memory too.. thank God it passed.
Tesla1856
8 Wizard
•
17.1K Posts
0
February 21st, 2016 01:00
Click "Custom Test: button
Master IO USB Device
CPU Fan on/off
- This test will speed up and slow down System/Radiator fan. Mine shows between 1200-4000 rpm
- - You might have to exit Diags and reboot to get fan speed back down to normal.
There is another test right below it that will show stats on all sensors/fans. Maybe run that one first. In this test, the "CPU Fan" is correctly called "System Fan".
You can also play with the lights while in there to make sure the MIO-Board is working.
Details about each test:
Sensors Test
-------------
- System Fan (Correct name for Radiator fan)
PWM 100 , RPM 1188
- CPU Pump
PWM 100 , RPM 1404
- the above are correct, but I notice some others are incorrect or miss-placed.
A newer diags software version might have fixes. This is the old version loaded on my Aurora back in 2009.
CPU Fan Test (Incorrect name for System/Radiator fan)
------------
RPMs should be 1200-4000
On-Off test will work (low to high) but might leave fan on high and require a reboot to get back down to normal
Master IO USB Device
-------------------
This test is at the very bottom (might have to scroll down) ... but only if the MIO-Board is detected and not locked up
JDM4Life
48 Posts
0
February 21st, 2016 03:00
JDM4Life
48 Posts
0
February 21st, 2016 03:00