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8660
August 4th, 2012 15:00
Alienware aurora Mother boards
After talking to teck support They ordered for me ((Service Kit,Assembly,Card,Planar,ANW-DT,AURORA))
and that was over 4 months ago.
I need a Mother Board for my system, a glass of water got poured over the top of it when it was running.
although it got unpluged but not before the board got fried...
I had no idea that getting a part from dell was so hard, this is my system.
mother board
MB_Manufacturer: Alienware
MB_Product: 04VWF2
MB_SerialNumber: ..CN697020AJ0788.
MB_Version: A02
_________________________________
Processor
CPU_Name: Intel(R) Core(TM) i7 CPU X 980 @ 3.33GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: Intel64 Family 6 Model 44 Stepping 2
CPU_Version:
CPU_ProcessorId: BFEBFBFF000206C2
CPU_CurrentClockSpeed: 3334MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU 1
________________________________
BIOS_Manufacturer: Alienware
BIOS_Name: Network:MBA v11.0.14 Slot 0400
BIOS_Version1: A10
BIOS_Version2: ALWARE - 20100730
If dell Is unable to get the board I need, then where else can I find it, I have been looking all over with no luck at all.
shesagordie
12 Elder
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46K Posts
1
August 4th, 2012 15:00
alienware72761
The best forum to post this in, is the Alienware Owners Club HERE.
Bev.
DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
1
August 4th, 2012 17:00
I need more information to investigate this. Send me the following via private message. Click my username, click Add as Friend and then Start a Conversation -
Email Address:
Name:
Shipping Address:
Phone Number:
Computer Service Tag number:
The normal warranty would not cover this damage. Only the additional Complete Care warranty would cover this. Are you saying you puchased another motherboard?
alienware72761
2 Posts
1
August 4th, 2012 19:00
Alienware Aurora
Express Service Code is:
[Admin Note: Express service code removed per privacy policy]
tag is: [Amin Note: Service Tag Edited per TOU policy]
Floyd Markland
[AMIN NOTE: Post Edited per TOU Violation]
[AMIN NOTE: Post Edited per TOU Violation]
[AMIN NOTE: Post Edited per TOU Violation]
any help would sure help me out. My dream system has been down for many months.
DELL-Chris M
Community Manager
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56.9K Posts
•
232.1K Points
1
August 6th, 2012 10:00
You cannot post that information publically. Send me the following via private message. Click my username, click Add as Friend and then Start a Conversation -
Email Address:
Name:
Shipping Address:
Phone Number:
Computer Service Tag number:
The normal warranty would not cover this damage. Only the additional Complete Care warranty would cover this. Are you saying you puchased another motherboard?