Perhaps new system owners who have no problems, don't have much reason to visit this forum?
Also, I don't think there would be a significant number of purchase orders at this time of the year, as the Haswell-E refresh is due next month and Alienware fans are waiting for an announcement of the R5.
I'd rather upgrade my motherboard and get DDR4, a Haswell 8 core and two GTX 880's later next year than wait. Plus anything next month will be a paper launch, so they can enjoy waiting several months for whatever they want. I don't care if the next gen Aurora's look a bit different, I can make all of the upgrades myself.
The R5 also hasn't even been announced, it could be a few months to even a year or two. Holding out for an unknown would be pointless. And as mentioned, any of the new upgrades (DDR4, Haswell X99's, GTX 800 series, Mobos, etc.) can be added to the R4 easily. So, that's a mistake.
One problem, the X99 is aimed at people who render high-end videos, CAD designers, people with workstation setups, etc. Alienwares are GAMING, computers. So the Haswell won't do them a bit of good, and the i7's being shipped now are MORE than enough for gaming, and if you OC a few Mhz with the 4820k you can slide by maxing out for a year minimum, the six core owners with a slight OC are good for even longer (And the six cores are STILL an overkill for gaming.. even for 1440p). The GTX 800 series don't launch until probably late this year or even next year, only a paper launch is coming next month (spec reveal). And DDR4 RAM is still kind of in the dark, and is a massive overkill for gaming right now as well.
So, unless the Alienware Aurora R5 is going to be a $4,500+ system (and it will if these new parts are included right away), that is primarily targeted at a different audience than just gaming like it is now, it's gonna flop and be a pointless launch.
Just my two cents.
Also I got my shipping cost refunded (next day shipping is now no cost to me) and my ordered was expedited and guaranteed to come before or right at the EDD (let's see how that goes, hah.)
I also still think the R5 will be a while coming and if it's not and they include all this new stuff which is going to be terribly overpriced and un-needed for gaming, the systems will be expensive as all hell and won't sell much. The target audience are gamers, not renderer's and designers.
One problem, the X99 is aimed at people who render high-end videos, CAD designers, people with workstation setups, etc. Alienwares are GAMING, computers. So the Haswell won't do them a bit of good, and the i7's being shipped now are MORE than enough for gaming, and if you OC a few Mhz with the 4820k you can slide by maxing out for a year minimum, the six core owners with a slight OC are good for even longer (And the six cores are STILL an overkill for gaming.. even for 1440p). The GTX 800 series don't launch until probably late this year or even next year, only a paper launch is coming next month (spec reveal). And DDR4 RAM is still kind of in the dark, and is a massive overkill for gaming right now as well.
So, unless the Alienware Aurora R5 is going to be a $4,500+ system (and it will if these new parts are included right away), that is primarily targeted at a different audience than just gaming like it is now, it's gonna flop and be a pointless launch.
Just my two cents.
Good point. Definitely fits with the current popular mentality of "good enough for now". I also think your $4,500 price is pretty far off the mark.
Would you still be buying Aurora R4 if it wasn't based on Intel's current Enthusiast's Platform?
My Aurora R1 is 4 years old (with no upgrades other than a Blu-Ray burner and SSD). While I'm probably due for a video card upgrade ... I haven't done it yet because I've yet to find a game or app that doesn't work properly.
If Dell doesn't build a least one ultimate Intel based single-processor desktop ... who in the consumer market will? What would differentiate a mediocre Aurora-R5 from new XPS and mainstream Dell desktop models? ... lights and a cool case ?
I plan on purchasing an X99 myself, but later on, when I NEED it and the price drops, same with the GTX 800 series, a new motherboard and DDR4. So don't think I'm just bashing it because I'm secretly jealous, and I'm not even really bashing it. The Haswell X99's retail at $1,000 premium, and of course dell has to profit so it's gonna run upwards of $1,250.00+, the GTX 800 series is gonna run at least $5-600 on launch, so dell might charge $700+ (we're already at $2,000 off two components.) DDR4 16GB plus is gonna be like $350 Plus with Dell selling it, then throw in EVERYTHING else in the system, and you're easily pushing $4,000-$4,500 MINIMUM, I'd say $5,000 tops. Releasing an entire new system based off these new releases would result in hardware than couldn't be used in 1440p+ gaming fully, an extremely high premium and a lot more (Plenty of people hate on Alienware and avoid them for the price now!) people in the hate Alienware club.
All the R5 could possibly offer that I can't upgrade to on my own is a slightly (I only say slightly because Aurora cases have never received massive overhauls in design) updated case. Woo, if I wanted one that bad I'd find a way to get one somehow, somewhere. I got a buddy with an R4 case with a complete custom build inside that he got off ***' Ebay.
So, I personally think the R5 is a bit of a while off and I'm not crossing my fingers, and if they were to release it soon the premiums would be outrageous and the hardware couldn't be fully utilized by gaming. Yet.
Plus, there's already some other form of R5 in the Alienware line-up I believe, so I think they might go for a whole new series. Which would be a good while off, but who knows? Either way, everything said still stands. ;P I love Alienware, but I'm not shelling out thousands just so I can have a slightly enhanced case when I could pay less than half that and get all the hardware I need myself and upgrade. See what I mean bro's?
On an actual related to topic note, my R4 is waiting on one part and I'm supposed to be updated about it tomorrow (hit or miss there, hah) so let's hope for the best fellow Aliens!
None of us really understand Alienware's pricing strategies, but the fact remains that in many markets outside of the USA, they are currently asking for $USD 8000+ for a fully configured R4.
At that price, I think they would be lucky to sell 1 unit per month worldwide.
That's quite insane considering the age of the X79 platform.
Still NOTHING. No update, nothing at all. AWM told me there would be something today, granted I don't know when but goooood. I'm so impatient because I want this so badly. I'm gonna assume if nothing changes by 7-8PM I'm not even gonna get it this week. Unless by some miracle it ships tomorrow. But I don't see how it could considering they haven't even started prepping it for shipping.
Still not one single update. This is getting a bit crazy. I know it's the weekend but other than it was delayed I have heard nothing since I ordered it. Other than it's waiting on one part, which seems to be stuffed deep into a volcano on the other side of the Earth or something because I know they had to have ordered it around Mon-Tuesday and if it hasn't came in I don't know what's going on. My birthday is the 25th, this was my present to myself. Starting to regret it.
I know it's hard to wait ... but with a custom build you must. Don't worry ... it should ship soon ... and according to the specs you posted, it should be very nice and worth the wait.
I usually allow 30 days for custom builds to show up at office front steps. Pre-configs (usually laptops) maybe 14 days. Last Lenovo was pre-config but since they "build on demand" it still took 30 days.
I know you want it fast, but it's not like you want them rushing through it. Try ordering a SUV and waiting (just did that also). Patience is a virtue.
I didn't say yours will take 30 days or that each Dell I have ordered over the years take 30 days. However, I have ordered enough computers to know what to expect. I can also say that Dell's custom build times are really no different than any other companies.
Since you have order questions ... If you want, you can post here:
If I wait over 21 days (three weeks) I'm canceling it and building my own computer. 30 days is stupid, especially since I've been told my machine is waiting on ONE single part and one part only, I have overnight shipping, and even after the delay it's now two days away from the delivery date. I'm not going to sit by and take being lied to by Dell, if I found out there's more details to this than I'm giving up on this company for good.
I've been told by three Dell support staff members guarantee's that never happened, and the Alienware employee who originally was helpful in this thread is pretty much ignoring me and failing to tell me anything. The lack of real support here is appalling, and if I'm gonna be stuck with it the entire time I have my machine, if I ever even GET the thing, I'd rather take my chances and deal with multiple vendor warranties on my parts.
This is just stupid. I feel like I'm being kept in the dark 95% of the time and only find out the important information days after the events occurred. I'm sick of being treated like I don't even matter.
Jonas200
97 Posts
0
August 11th, 2014 02:00
Perhaps new system owners who have no problems, don't have much reason to visit this forum?
Also, I don't think there would be a significant number of purchase orders at this time of the year, as the Haswell-E refresh is due next month and Alienware fans are waiting for an announcement of the R5.
Emaw
12 Posts
0
August 11th, 2014 12:00
I'd rather upgrade my motherboard and get DDR4, a Haswell 8 core and two GTX 880's later next year than wait. Plus anything next month will be a paper launch, so they can enjoy waiting several months for whatever they want. I don't care if the next gen Aurora's look a bit different, I can make all of the upgrades myself.
Milena M458
4 Operator
•
2.7K Posts
0
August 11th, 2014 15:00
Hello Emaw!
You can send me a PM with your order number that way I can check the status for you or you can always check in the support website order status.
Emaw
12 Posts
0
August 12th, 2014 00:00
The R5 also hasn't even been announced, it could be a few months to even a year or two. Holding out for an unknown would be pointless. And as mentioned, any of the new upgrades (DDR4, Haswell X99's, GTX 800 series, Mobos, etc.) can be added to the R4 easily. So, that's a mistake.
And I sent you a PM, AW.
Jonas200
97 Posts
0
August 12th, 2014 02:00
You might have a valid point...we might not even have a R5
But for R3 and R4 (possibly also R2), Alienware's announcements were basically at the same time as when Intel launched the platforms.
For the last update to the R4 in September 2013 - Alienware announced availability of IvyBridge-E at the same time as Intel's announcement.
And it is basically set in stone that the x99 platform is going to be launched next month.
Emaw
12 Posts
0
August 12th, 2014 08:00
One problem, the X99 is aimed at people who render high-end videos, CAD designers, people with workstation setups, etc. Alienwares are GAMING, computers. So the Haswell won't do them a bit of good, and the i7's being shipped now are MORE than enough for gaming, and if you OC a few Mhz with the 4820k you can slide by maxing out for a year minimum, the six core owners with a slight OC are good for even longer (And the six cores are STILL an overkill for gaming.. even for 1440p). The GTX 800 series don't launch until probably late this year or even next year, only a paper launch is coming next month (spec reveal). And DDR4 RAM is still kind of in the dark, and is a massive overkill for gaming right now as well.
So, unless the Alienware Aurora R5 is going to be a $4,500+ system (and it will if these new parts are included right away), that is primarily targeted at a different audience than just gaming like it is now, it's gonna flop and be a pointless launch.
Just my two cents.
Also I got my shipping cost refunded (next day shipping is now no cost to me) and my ordered was expedited and guaranteed to come before or right at the EDD (let's see how that goes, hah.)
I also still think the R5 will be a while coming and if it's not and they include all this new stuff which is going to be terribly overpriced and un-needed for gaming, the systems will be expensive as all hell and won't sell much. The target audience are gamers, not renderer's and designers.
Tesla1856
8 Wizard
•
17.4K Posts
0
August 12th, 2014 12:00
Good point. Definitely fits with the current popular mentality of "good enough for now". I also think your $4,500 price is pretty far off the mark.
Would you still be buying Aurora R4 if it wasn't based on Intel's current Enthusiast's Platform?
My Aurora R1 is 4 years old (with no upgrades other than a Blu-Ray burner and SSD). While I'm probably due for a video card upgrade ... I haven't done it yet because I've yet to find a game or app that doesn't work properly.
If Dell doesn't build a least one ultimate Intel based single-processor desktop ... who in the consumer market will? What would differentiate a mediocre Aurora-R5 from new XPS and mainstream Dell desktop models? ... lights and a cool case ?
Emaw
12 Posts
0
August 12th, 2014 21:00
I plan on purchasing an X99 myself, but later on, when I NEED it and the price drops, same with the GTX 800 series, a new motherboard and DDR4. So don't think I'm just bashing it because I'm secretly jealous, and I'm not even really bashing it. The Haswell X99's retail at $1,000 premium, and of course dell has to profit so it's gonna run upwards of $1,250.00+, the GTX 800 series is gonna run at least $5-600 on launch, so dell might charge $700+ (we're already at $2,000 off two components.) DDR4 16GB plus is gonna be like $350 Plus with Dell selling it, then throw in EVERYTHING else in the system, and you're easily pushing $4,000-$4,500 MINIMUM, I'd say $5,000 tops. Releasing an entire new system based off these new releases would result in hardware than couldn't be used in 1440p+ gaming fully, an extremely high premium and a lot more (Plenty of people hate on Alienware and avoid them for the price now!) people in the hate Alienware club.
All the R5 could possibly offer that I can't upgrade to on my own is a slightly (I only say slightly because Aurora cases have never received massive overhauls in design) updated case. Woo, if I wanted one that bad I'd find a way to get one somehow, somewhere. I got a buddy with an R4 case with a complete custom build inside that he got off ***' Ebay.
So, I personally think the R5 is a bit of a while off and I'm not crossing my fingers, and if they were to release it soon the premiums would be outrageous and the hardware couldn't be fully utilized by gaming. Yet.
Plus, there's already some other form of R5 in the Alienware line-up I believe, so I think they might go for a whole new series. Which would be a good while off, but who knows? Either way, everything said still stands. ;P I love Alienware, but I'm not shelling out thousands just so I can have a slightly enhanced case when I could pay less than half that and get all the hardware I need myself and upgrade. See what I mean bro's?
On an actual related to topic note, my R4 is waiting on one part and I'm supposed to be updated about it tomorrow (hit or miss there, hah) so let's hope for the best fellow Aliens!
Jonas200
97 Posts
0
August 13th, 2014 01:00
None of us really understand Alienware's pricing strategies, but the fact remains that in many markets outside of the USA, they are currently asking for $USD 8000+ for a fully configured R4.
At that price, I think they would be lucky to sell 1 unit per month worldwide.
That's quite insane considering the age of the X79 platform.
Emaw
12 Posts
0
August 13th, 2014 11:00
Still NOTHING. No update, nothing at all. AWM told me there would be something today, granted I don't know when but goooood. I'm so impatient because I want this so badly. I'm gonna assume if nothing changes by 7-8PM I'm not even gonna get it this week. Unless by some miracle it ships tomorrow. But I don't see how it could considering they haven't even started prepping it for shipping.
One part...
Emaw
12 Posts
0
August 14th, 2014 00:00
Delayed to the 20th.. anger is setting in.
Emaw
12 Posts
0
August 17th, 2014 19:00
Still not one single update. This is getting a bit crazy. I know it's the weekend but other than it was delayed I have heard nothing since I ordered it. Other than it's waiting on one part, which seems to be stuffed deep into a volcano on the other side of the Earth or something because I know they had to have ordered it around Mon-Tuesday and if it hasn't came in I don't know what's going on. My birthday is the 25th, this was my present to myself. Starting to regret it.
Tesla1856
8 Wizard
•
17.4K Posts
0
August 17th, 2014 20:00
I know it's hard to wait ... but with a custom build you must. Don't worry ... it should ship soon ... and according to the specs you posted, it should be very nice and worth the wait.
I usually allow 30 days for custom builds to show up at office front steps. Pre-configs (usually laptops) maybe 14 days. Last Lenovo was pre-config but since they "build on demand" it still took 30 days.
I know you want it fast, but it's not like you want them rushing through it. Try ordering a SUV and waiting (just did that also). Patience is a virtue.
Tesla1856
8 Wizard
•
17.4K Posts
0
August 17th, 2014 22:00
I didn't say yours will take 30 days or that each Dell I have ordered over the years take 30 days. However, I have ordered enough computers to know what to expect. I can also say that Dell's custom build times are really no different than any other companies.
Since you have order questions ... If you want, you can post here:
http://en.community.dell.com/support-forums/customercare/
Once you get your machine, Technical Support is available by phone. I believe they also use online Remote Assistance as required.
These forums are Community based (users helping users) with Dell personnel moderating and helping.
Emaw
12 Posts
0
August 17th, 2014 22:00
If I wait over 21 days (three weeks) I'm canceling it and building my own computer. 30 days is stupid, especially since I've been told my machine is waiting on ONE single part and one part only, I have overnight shipping, and even after the delay it's now two days away from the delivery date. I'm not going to sit by and take being lied to by Dell, if I found out there's more details to this than I'm giving up on this company for good.
I've been told by three Dell support staff members guarantee's that never happened, and the Alienware employee who originally was helpful in this thread is pretty much ignoring me and failing to tell me anything. The lack of real support here is appalling, and if I'm gonna be stuck with it the entire time I have my machine, if I ever even GET the thing, I'd rather take my chances and deal with multiple vendor warranties on my parts.
This is just stupid. I feel like I'm being kept in the dark 95% of the time and only find out the important information days after the events occurred. I'm sick of being treated like I don't even matter.