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December 11th, 2011 18:00

Alienware Blue Screen

Three months ago, I purchased an Alienware M11x R2. For a while, it worked just fine. Then, I started to have issues with gaming. It seems that if I do anything RAM-intensive, it crashes. The latest crash report:


Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    116
  BCP1:    FFFFFA800F3C04E0
  BCP2:    FFFFF8800FCABFA4
  BCP3:    FFFFFFFFC000009A
  BCP4:    0000000000000004
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\101211-20202-01.dmp
  C:\Users\Mathew\AppData\Local\Temp\WER-76237-0.sysdata.xml

I'm not quite sure what to do from here. Any help at all would be appreciated.

1 Message

May 14th, 2012 06:00

get whocrashed dump veiwer it will help identify which/what is causing it you can have a look at microsoft error codes this may help

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