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54196
July 7th, 2012 09:00
Alienware M17-R3 wifi problems
I simply can't connect to wi-fi. I keep getting ”wireless capability is turned off”, “the adapter is not connected”.
BIOS - wireless network enabled, pressing that little antenna button on the laptop does not help, adapter drivers have been updated.
Windows 7 64bit
DW1501 Wireless-N WLAN half-mini card
I ran diagnostics and found this:
WirelessSwitch on
wlan not installed
wwan not installed
Is this what's causing the problem? How do I fix this?
No Events found!
dioma
3 Posts
0
July 7th, 2012 09:00
No, I have yet to reinstall my OS.
I find it strange because I can't turn on my wifi via the Windows Mobility Center, the button is grey and I can't use it. I also can't find such a thing as Radio Control Options.
PudgyOne
9 Legend
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30.3K Posts
0
July 7th, 2012 09:00
dioma,
Did you install/reinstall the operating system recently? Places to look to see if your Connection is enabled
Rick
dioma
3 Posts
0
July 7th, 2012 10:00
I basically attempted to install all the drivers I could find. Bigfoot Networks Killer Network Manager tells me that my network device is disabled (error 001), but the device manager says otherwise.
When I installed the driver it only unzipped the files, there's no exe file so I wanted to install it via the device manager but it told me that the driver is up to date (and it seems that it is).
PudgyOne
9 Legend
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30.3K Posts
0
July 7th, 2012 10:00
dioma,
I am going to move this thread to the Alienware Forum where the people know more about this system.
Rick
anc25
15 Posts
0
July 14th, 2012 18:00
try disabling your ethernet addapter and restarting.
NataliaatAW
2 Intern
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835 Posts
0
July 17th, 2012 14:00
Hi,
Check your invoice to make sure you have a Wireless big foot network killer card. Let me know what it says.