Hi Chris. I am having this issue. I have tested all the USB ports with my iphone charger while the X51 is turned off and it does not work. I tested this with the 2 USB ports at the front and the 6 USB ports at the back. This is unfortunate because I am expecting the delivery of the wireless Razer mamba mouse and it would be great if I can charge the mouse when the X51 is powered off. Is the any workaround here Chris or is this just a feature that the motherboard/X51 don't support?
GEO147
10 Posts
0
March 25th, 2013 10:00
OK will revert later.
Thanks
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
March 25th, 2013 10:00
Please test all six on the rear.
GEO147
10 Posts
0
March 25th, 2013 10:00
I only tried the front 2 USB on front as that seemed the most likely ports to try from a design perspective. Neither had power.
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
March 25th, 2013 10:00
GEO147,
What were your results when plugging your phone into the two front USB and six rear USB ports when the X51 was off?
OriginalX51
21 Posts
0
March 25th, 2013 13:00
Hi Chris. I am having this issue. I have tested all the USB ports with my iphone charger while the X51 is turned off and it does not work. I tested this with the 2 USB ports at the front and the 6 USB ports at the back. This is unfortunate because I am expecting the delivery of the wireless Razer mamba mouse and it would be great if I can charge the mouse when the X51 is powered off. Is the any workaround here Chris or is this just a feature that the motherboard/X51 don't support?
GEO147
10 Posts
0
March 25th, 2013 15:00
I seem to be having the same problem. Any assistance would be appreciated. Hoping it can be enabled via BIOS or Windows.
josephandrews222
1 Rookie
•
22 Posts
•
38 Points
0
March 26th, 2013 11:00
I am also interested in this feature. Is 'charging via USB while turned off' an advertised feature of the X51? And, does it work?
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
March 27th, 2013 13:00
All,
If any Alienware desktop is turned OFF, the USB ports will not charge any device.