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8886
September 9th, 2012 16:00
Alienware X51 Wifi Buzzing Sound?
Hello,
I've recently discovered that using the internal Wifi connection on the X51 produces a distinct high pitched buzzing sound. Up until now, I have only been using it hardwired ethernet into router but now that the noisy fan issue is fixed, moved back to my room.
When Wifi is connected, it keeps buzzing intermittently in such a high pitched tone to the extent it's difficult to sleep when on. Once I switch off wireless connection in the Win7 taskbar, immediately stops. Connect again and it starts again.
Wondering if anyone else has noticed this before I pester Customer Service?
X51 is a lovely clever little machine yet riddled with so many problems, such a shame!
Alienware-L_Por
842 Posts
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September 10th, 2012 11:00
Sorry about the inconvenience. You can get in touch with the Technical Support Team by sending an e-mail to AWSocialMedia@dell.com with your service tag, phone and a brief description of the issue and we'll get back to you ASAP.
DELL-Chris M
Community Manager
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September 10th, 2012 12:00
a3lawy,
This is the first report of this issue. Keep me posted as to what direction we go as to a resolution.
a3lawy
10 Posts
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September 10th, 2012 13:00
Thanks guys. There's definitely a distinct buzzing sound when wifi is switched on. At first I thought it was the drive but definitely wifi. Tried it straight and on it's side, same thing. Buzzing when connected, no buzz when using wired. Tried another old router, just to check, does the same.
Thought I'd ask here first since I know there were WiFi issues previously & maybe someone else had similar issue, will contact customer service. Hopefully easy fix.
Alienware-L_Por
842 Posts
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September 10th, 2012 13:00
Hopefully it is :) let's see how it goes. Send us an e-mail and I'll assign the case to one of our top agents here at AW.