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July 23rd, 2017 16:00

Alienware17 "boot failure on device"

Just bought my alienware17 2 weeks ago... it wont boot up anymore after it crashed when i was play starcraft2. when i turn it on the fan makes such a big noise on alienware logo screen. and then it appears "boot failure on device" and i tried change settings in f2 and f12, no working, and somethimes i can not even go into boot setup and f12, it would just be black screen......please help!!!

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4.4K Posts

July 24th, 2017 09:00

Hi toughalien‌,

Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors. 

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