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14715
November 21st, 2015 15:00
Aurora R4 crashes when running intensive graphics
When trying to run games on my Aurora R4, I get 4 minutes (I've timed it) of gameplay before the display goes black on both monitors and the audio goes to static, and I have to hard reboot.
I'm running an Aurora R4 with 2 Nvidia 780s SLI'ed together, windows 7.
I have tried reinstalling the Dell.com suggested video drivers (332.10) after uninstalling the more recent Nvidia drivers, and still had the problem. I then reinstalled Nvidia's latest drivers, and still had the problem.
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Alienware - Rodrigo
9 Technologist
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4.4K Posts
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November 23rd, 2015 08:00
Hi,
Does this only happen when you have SLI enabled? Which BIOS version are you running?
curgoth
2 Posts
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November 24th, 2015 19:00
I've currently got SLI disabled, still happens. BIOS is at A11.
Alienware - Rodrigo
9 Technologist
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4.4K Posts
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November 25th, 2015 12:00
Hi,
It sounds like a hardware problem. If your system is in warranty, send me your service tag in a PM for hardware assistance.