Aurora R6 Side Lights Do Not Light Up

I just bought an Aurora R6 last week.  Out of the box the side panel and front light were not on when first booted.  I removed the side panel to check connection and then replaced it.  After which  which the lights worked on boot up and changed with command center.  However, next time the tower was rebooted, again the lights were not on.  Removed side panel again and lights came on but could not be changed using command center.  Rebooted again, tower lights again go out.

Tried:

Power off and discharge

Updated all drivers including BIOs

Completely removed command center and reinstalled with latest. Rebooting between uninstall and after install.

I'm seeing others with lighting issues, is this a common R6 issue? What else can be done to fix the lights?