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August 6th, 2016 10:00
Bios : Ram frequency wrong
Hi,
I've recently experienced the following problem :
During a cold boot (like after hours of inactivity), the computer doesn't manage to start correctly, but does the reboot after, like nothing happened.
I've been looking arround a bit and started to read about people having similar problem.
I recently upgraded my RAM from 8gigas to 16gigas. I went on kingstone's website, did the "which ram is done for your computer" and here what I've bought :
DDR3 1866Mhz - CL10 - DIMM - 2x8gigas
At first I didn't experienced the problem, it just poped up from nowhere since 1 week and today I had my first blue screen (too fast to read but something about memory) and computer crash.
So I figured out it was the memory and after further verifications I saw that the BIOS is indicating the wrong RAM frequency, set up to 1600Mhz...
Problem is the zone is greyed out so I can't make any changes in the BIOS (in order to set up the right frequency....)
Can anyone help me to figure out how i can make such modifications in the BIOS ?
Ty for your answers.
Computer . Alienware x51 R2
Windows 10 64-bit
Intel Core i7 CPU @ 3,40GHz
Radeon RX480
16GB RAM
beamermt79
4 Operator
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2.3K Posts
0
August 6th, 2016 16:00
Update: This is what Dell would sell you:
Tech Specs
Quick Specs
Product Type
RAM memory
Capacity
8 GB
Memory Type
DDR3 SDRAM - DIMM 240-pin
Upgrade Type
System specific
Data Integrity Check
Non-ECC
Speed
1600 MHz ( PC3-12800 )
Features
Dual rank , unbuffered
Voltage
1.5 V
OEM Manufacturer Equivalent Part Number
DELL A5709146, DELL A6994446
Manufacturer Warranty
Limited lifetime warranty
General
Capacity
8 GB
Upgrade Type
System specific
OEM Manufacturer Equivalent Part Number
DELL A5709146, DELL A6994446
Memory
Type
DRAM
Technology
DDR3 SDRAM
Form Factor
DIMM 240-pin
Speed
1600 MHz ( PC3-12800 )
Data Integrity Check
Non-ECC
Features
Dual rank , unbuffered
Chips Organization
X8
Voltage
1.5 V
beamermt79
4 Operator
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2.3K Posts
0
August 6th, 2016 16:00
Hello! From what I can see, the RAM you bought is too fast for the computer so the computer down clocked the RAM for it to work. Max speed for your computer seems to be 1600Mhz, why Kingston said differently i'm not sure. From what the manual told me, it appears there are no options for setting different frequencies or overclocking anything so I would send the RAM back and get the correct Mhz.