Unsolved

This post is more than 5 years old

7 Posts

40005

May 12th, 2015 20:00

BIOS update, no battery. Please help...

Hey there everyone I've been trying to fix this for ages.

I have an alienware m17X R3

I did a clean install of windows 7 and manually installed drivers from the dell website using my service tag and following the installation order. However, after trying to run some games, I noticed my FPS was awful. So I looked around a bit and decided I wanted to disable my Intel HD graphics within my BIOS. However, my BIOS version is A04. The dell website suggests I upgrade to BIOS version A12, which comes with the ability to disable Intel HD graphics, as my current A04, does not.

Sadly though. I have no battery that works, resulting in the BIOS exe file telling me I need at least 10% battery to begin.

Now here's the stressful issue. /forceit does not work. I can't flash from a USB as the file cannot be run from DOS.

The only soloution I have seen is disabling the battery check. I read on a forum that someone did this to fix their issue, but they did not reply with how they actually did this.

Please help me guys...

EDIT: I managed to update the BIOS. I have no idea how, but the battery randomly started charging for a bit resulting in a enough charge for the file to run. This didn't solve my issue though. I still have incredibly low fps consistantly on every game I play, on the lowest settings. When I was in the BIOS I enabled "Adapter Warnings". This resulted in a small DOS message upon boot telling me a 130AC adapter was detected which was less than the required 150AC and that performence would be adjusted based on this. What I fidn strange is that this is the same adapter that came with the laptop and has worked for ages.

I tried playing a game without the charger in, I went into battery performence settings and tried to set everything to max regardless of whether it was on charge or on battery. This still had no effect.

EDIT 2: Made a new post, relating specifically to my graphics issue now as I no longer need help with the BIOS, this can be deleted I guess.

7 Technologist

 • 

4.4K Posts

May 13th, 2015 11:00

We would not recommended disabling the Intel card, it could lead to problems launching or running certain programs or applications. It’s possible it could be running the games on the Intel card.

To manually set it to run the games with the Nvidia card, go to the Nvidia control panel and set the games to run with the high performance Nvidia processor. Click here<ADMIN NOTE: Broken link has been removed from this post by Dell>to view a Dell article that explains how to do this. After setting this up, test the games to see if there is any improvement.

Also, go to device manager and make sure the Nvidia card is listed under the “Display Adapters” category. Please let us know if it works. 

7 Posts

May 13th, 2015 12:00

It was a problem before I disabled the intel card. I have since re-enabled it. I have also selected the games through the control panel with no success.

Device Manager shows my card correctly.



7 Technologist

 • 

4.4K Posts

May 14th, 2015 08:00

Thank you for confirming this. I will continue replying on the other post that you made about the video card problem. 

No Events found!

Top