Hi all,

I'm having trouble with my Alienware Graphics Amplifier, it has previously worked well, all of a sudden it isn't functioning the same way.

I plug an external monitor into my amp and boot the laptop, I get a mirrored monitor, both screens are black with the cursor. If I plug the external monitor directly into the laptop the monitor works normally.

I have updated the BIOS, Graphics Amp, Command Center, Display Adapters, and still the same issue. 

Thanks,

Philo