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5 Posts

11603

October 30th, 2015 20:00

Command center Crashing

Hi , 

I am the owner of alienware 15 2015  with the graphic amplifier. I bought a roccat keyboard isku FX which support AlienFX. When the keyboard connected the command center crash although AlienFX work on the unit and keyboard and respond to a game or the AlienFX tester. If i need to use to command center i have to unplug the keyboard then open the command center.

As of today, I am running the latest Command Center version 4.0.54.0.A02 and Roccat Talk FX 2.60 and driver 1.10 with firmware v1.06 . 

I am looking for a solution that wont involve me plugging unplugging my keyboard to use the command center,

-Olivier

5 Posts

November 1st, 2015 13:00

I managed to find a workaround , I set Command Center and it component to run as administrator. Game also require to run as administrator. I looked at alienFX example. It would appear when the keyboard is plugged in that something in AlienFX software attempt to access system resources which it doesnt have the right to . The program terminate because of a unhandled exception .


Unhandled Exception: System.AccessViolationException: Attempted to read or write
protected memory. This is often an indication that other memory is corrupt.
at AlienLabs.AlienFX.Communication.Generic.Classes.AlienFXCapableDeviceClass.
InitDevice(String vendorId, String productId)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceRepositoryClass.GetDeviceF
or(AlienFXDeviceSetupInfo deviceSetupInfo)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.Di
scoverDeviceFor(AlienFXDeviceSetupInfo deviceSetupInfo)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.Di
scoverDevicesFor(List`1 deviceInfoList)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.Di
scoverDevices()
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.ge
t_AllDevices()
at AlienLabs.AlienFX.Tools.Classes.AlienFXDeviceRepositoryClass.get_AllDevice
s()
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.deviceRepository
DevicesChanged()
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClassFactory.New(Alien
FXDeviceRepository repository)
at LightFX.LightFXController..ctor(Boolean disableControler, Boolean readEnab
leAPIAccessValue)
at SampleApp3.Program.Main()

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