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May 19th, 2015 20:00

Does Accidental Damage Cover Power Adapters?

Hello.

Last night my Alienware 17 dropped with its charger inside, damaging the head of the power adapter instead the laptop itself. Does/ would a 1yr warranty cover the charger itself or do I have to buy another replacement?

12 Elder

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46K Posts

May 19th, 2015 22:00

Hello.

 

Last night my Alienware 17 dropped with its charger inside, damaging the head of the power adapter instead the laptop itself. Does/ would a 1yr warranty cover the charger itself or do I have to buy another replacement?

 

DekaRose

I doubt it, because unless you purchased Dell's Accidental Damage Service, the Dell hardware warranty does not cover accidental damage, only hardware failure.

Bev.

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