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jack1289

updated

9 years ago

J

jack1289

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10 Posts

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542

July 4th, 2017 06:00

Driver Downloads

When I go to the dell support website to download driver updates, on the "Guide me" tab it says there are 3 updates available to download, however when I click on the "find it myself" tab, there are much more downloads available.

Why is this the case.

  • Rhenium

    103 Posts

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    0

    Posted July 4th, 2017 08:00

    Did you put your service tag?

    You can also use SupportAssist/AlienAutopsy to see if you have new drives available. Sometimes, an already updated driver is not recognized as updated.

    Be careful with SupportAssist/AlienAutopsy as it may cause fan and audio problems.

  • jack1289

    1 Rookie

    10 Posts

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    0

    Posted July 5th, 2017 05:00

    I put in the serive tag and that's when it tells me there are 3 updates as per the below image.

    However, when I then click find it myself it gives me many more updates as per the other image below.