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132666
October 16th, 2015 14:00
Flashing/flickering screen alienware 15r2
Hi everyone .
I just received my new Alienware 15 R2 and I accidentally push the Fn+pause key instead of Fn+F12 key
My screen then start flashing
I try to restart , shut down then restart again , change the frame rate of the monitor , update the drivers software of the monitor . But it's still flashing.
I hope this can be fixed .
If anyone had this problem or may have an answer please tell me .
Thank you
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Alienware - Rodrigo
9 Technologist
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4.4K Posts
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October 16th, 2015 15:00
Hi,
Try reinstalling both the Intel and NVidia/AMD drivers. Uninstall both of them first and restart the system. Install the Intel driver first, restart the system and install the NVidia/AMD driver. You can download the drivers from the Dell support site.
silea013127
3 Posts
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October 16th, 2015 16:00
OK i'll try that and let you know if it worked
now should I download both the "video driver" and "graphic driver" for the intel HD ?
Alienware - Rodrigo
9 Technologist
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4.4K Posts
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October 27th, 2015 11:00
Hi,
I'm sorry I did not reply sooner, I was out of the office. Just the video driver will be fine. Let us know how it goes.
silea013127
3 Posts
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October 27th, 2015 14:00
everything is working well , thank you very much
Alienware - Rodrigo
9 Technologist
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4.4K Posts
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October 29th, 2015 09:00
You're welcome, thank you for confirming this.