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4 Posts
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13785
June 19th, 2013 20:00
HDMI Input showing offset/Broken Image
HI,
Im having a problem where when I hook an Xbox 360,Ps3,TV box/anything into the HDMI input of my M17x. I get a broken image with the bottom 3/4 of the image on the top, a grey line about 2 inches below center screen all the way from left to right edge of screen and then top 1/4 of image below it. i get sound and the picture i can see is crsip sharp and high def. the image is just completely out of what and broken and offset. ANY HELP. system is a 2 month old M17x r4 With 7970M graphics,3.7GHz i7,24 GB ram.
Thank you
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Jdot91
4 Posts
0
June 19th, 2013 20:00
also i am running windows 8 64bit
Alienware-Alexa1
361 Posts
0
June 20th, 2013 14:00
Hi Jdot91,
Try updating the video card drivers to the latest from the manufacturer's website. If the problem persist, please send me your service tag through a private message (click on my user, and then start a conversation)
Jdot91
4 Posts
0
June 28th, 2013 03:00
My video drivers are up to date ive done a clean install and tried multiple versions. i have most recently done a clean install and updated to the most recent drivers from AMD directly
Alienware-L_Por
842 Posts
0
June 28th, 2013 09:00
Have you tried using the DELL drivers instead?
Jdot91
4 Posts
0
July 1st, 2013 00:00