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59778
November 3rd, 2011 00:00
Keyboard Lag :(
Hey guys, I am new here so I am sorry if this question has been answered or whatever...
I have an Alienware M17x R3, and everything runs perfectly. I
can play all my games fine, including Crysis and Black Ops. I was
playing Crysis one day, when I noticed that my keys seemed like they
were lagging. It got so bad, that it would take 1-2 seconds to respond
to the W key, and my character would continue walking as if I held down
the W key for at least another 1-2 seconds. That then made typing really
hard. I installed the latest drivers for everything (that dell had on
the support section) I have also noticed that the problem gets worse and worse the more I use the keyboard. In first person shooters, I can walk, but while I am doing that, the mouse stops working and no other keys work.
I found that restarting my laptop would stop
the lag for a bit. I could play Crysis for about 5 minutes, then I would notice
the lag. This also happens for less graphics-intensive games like
Oblivion, and even Minecraft. I have searched for a solution for days
now, and I don't know what to do. My laptop is out of warranty, and I
don't want to send it away.
Thanks to anyone who could help me with this.



7Leagueboot
2 Intern
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501 Posts
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November 3rd, 2011 02:00
That last sentence is a perfect example. The 'a' didn't take in the word keyboard. Neither did the space between the words 'to know'.
7Leagueboot
2 Intern
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501 Posts
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November 3rd, 2011 02:00
If you have an R3 I can't see how it could be out of warranty seeing as it was only released a few months ago. All I can say is that I have an R2. I'm on my 2nd keyboard and am experiencing exactly the same thing as you. Typing is a nightmare due to this lag. Characters get missed regularly and I find myself double checking everything I type.
If there's a way to solve keybord lag I would love toknow about it. If not, it would appear we are doomed because it seems clear to me that this is a characteristic of these keyboards.
ReeceRox2
26 Posts
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November 3rd, 2011 04:00
Hmm... I know it seems a bit weird, but it really is out of warranty. :/
Thanks for all that though, I'm kinda glad that I'm not the only user experiencing these problems.
ReeceRox2
26 Posts
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November 3rd, 2011 05:00
If you mean ordering it off of Dell online, yes.
Hmm, I will try that then do a reboot.
AAA737flyer
2 Intern
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757 Posts
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November 3rd, 2011 05:00
I don't have a laptop but my desktop had a similar problem some time ago. My issue seemd to come from Adobe Reader that was causing the system to lag.
I also experienced some issues with Java. I resolved the lag problem by unistalling Java completely and then reinstalling Adobe Reader. My system has worked fine since then.
7Leagueboot
2 Intern
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501 Posts
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November 3rd, 2011 05:00
Did you buy it from Dell Outlet?
7Leagueboot
2 Intern
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501 Posts
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November 3rd, 2011 06:00
@ AAA737flyer
Did you reinstall Java also? I could not run without that.
@ ReeceRox2
No, I dont mean Dell online. Dell Outlet is where they sell refurbished PC's.
Unless it's a refurbished unit, all Dell PC's come with a minimum 1 year guarantee and as the R3 was only released earlier this year your machine should be under guarantee. If it isn't then I can only assume you have a refurbished unit or an R2.
ReeceRox2
26 Posts
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November 3rd, 2011 06:00
Oh okay. Yeah, I went on to the Dell Service section of Dell's site, and I went to find by Service Tag, and it said that it is an R3, yet the warranty has expired.
And I have heard that Alienware know about this problem and are apparently working on a fix?
ReeceRox2
26 Posts
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November 3rd, 2011 06:00
Nope, the Java thing didn't work for me.
The keyboard lag only occurs after playing a game. I have noticed that pressing a button in-game causes the fan to spin faster. Does that mean that typing/pressing buttons is straining my laptop?
7Leagueboot
2 Intern
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501 Posts
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November 3rd, 2011 09:00
Not the same problem then because I get keyboard lag all the time. Button pressing won't put any strain on your laptop. If I were you I would call tech support.
AAA737flyer
2 Intern
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757 Posts
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November 3rd, 2011 10:00
I did not reinstall Java.
Tesla1856
8 Wizard
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17.1K Posts
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November 3rd, 2011 11:00
If software issue ... try safe mode.
If hardware issue ... try external keyboard.
ReeceRox2
26 Posts
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November 4th, 2011 04:00
If i got an external keyboard, should that eliminate the lag?
7Leagueboot
2 Intern
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501 Posts
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November 4th, 2011 04:00
Given that the problem only begins after playing a game I would say no, your problem appears to be software related. A reinstall of Windows would likely solve it. In my case I think an external keyboard would solve it because the keyboard is clearly at fault ...but why should I use an external keyboard when the one on the laptop is supposed to work? I have 2 other laptops and neither of them behave like this.
ReeceRox2
26 Posts
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November 4th, 2011 16:00
Ah yeah. I'm a bit of a noob at this, so if I reinstall Windows will I lose any of my stuff? And to reinstall Windows do I just put the Windows 7 CD in my drive?