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7243
April 25th, 2014 14:00
Looking for some help
Hello everyone this is my first post here and I have a question. I have an alienware m17x r3 that has completely gone bad recently. I have purchased a new motherboard, new video card and new memory. My laptop now starts up to a blackscreen with no beeps. The screen lights up but nothing happens. I know my board is fine (tested 100% sure here), memory sticks are good. I am curious if the video card I bought is not compatible with my system.
Nvidia GTX 765m.
If it is compatible is my laptop not starting up properly because of a power supply issue maybe?
Any thoughts and feedback is more than welcome. Thanks
Daniel Chandler
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chrollor
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April 25th, 2014 15:00
Thank you so much for the response that is very helpful.
Chandler
Alienware-Naomi
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April 25th, 2014 15:00
Hi!
The GTX 765M is not a supported upgrade for this Alienware model. Even with the 240W AC adapter (largest PSU available for the M17X R3), we can't guarantee the system will perform properly with this video card.
The validated video cards for this system are:
Alienware-Naomi
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April 28th, 2014 10:00
No problem! If you have any other questions let me know.