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EwanA77

updated

9 years ago

E

EwanA77

3 Posts

0

1146

July 7th, 2017 09:00

Loose Screen

My alienware 15 r3 seems to have a loose screen/bezel that results in a creaking noise when the laptop is open, as well as a slight outwards curvature at the bottom right corner. This seems to be where the screen has come loose. When pressed in a tacky sound is made. Several other areas have gaps of about a fingernails size, whilst some areas are tight to the screen.

  • speedstep

    11 Legend

    46969 Posts

    928

    0

    Posted July 7th, 2017 11:00

    Hinge saddles are likely bad and the case is cracked.

  • EwanA77

    3 Posts

    928

    0

    Posted July 8th, 2017 02:00

    The creaking actually seems to be in the screen and not the hinge. any advice

  • Eimy_B

    6 Operator

    4365 Posts

    928

    0

    Posted July 10th, 2017 11:00

    Hi ‌,

    Send me a private message with the service tag so I can look into this.