It is doing the same thing when I am in BIOS. I have not connect to it an external monitor yet , will try that on Monday to see what is going on. For example when I press on the back of the screen it recovers, but if I move the screen again ... is doing again the same whiting stuff ...
DELL-Chris M
Community Manager
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56.9K Posts
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January 24th, 2014 13:00
angeldrake,
Boot the system into the bios. Do you have the issue there? Connect an external monitor to the laptop, does the external monitor have the issue?
angeldrake
2 Posts
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January 25th, 2014 11:00
Hi Chris,
It is doing the same thing when I am in BIOS. I have not connect to it an external monitor yet , will try that on Monday to see what is going on. For example when I press on the back of the screen it recovers, but if I move the screen again ... is doing again the same whiting stuff ...
Thank you.
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 25th, 2014 13:00
Since you see it in the bios, it could be the cabling that connects the LCD to the motherboard.