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July 15th, 2017 00:00

M17X laptop white screen

M17X laptop white screen I have removed battery restarted laptop. External monitor works on VGA cable 

Please can I get assistance 

13 Posts

July 15th, 2017 09:00

Hey

Is your laptop screen "on" when u say white? So was black u boot and goes white, sounds to me if this is the case then your laptop screen needs replacing.

U could try this to check this is the case by

Booting into bios changing the graphics to on-board graphics most if not all laptop have on-board and off-board graphic then reboot. even though you will see your bios on external screen

This will check if its your graphics card or your screen then u can change bios back that way you will know what is wrong either your graphics card or the laptop screen itself to be replaced

hope this helps

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