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September 1st, 2015 08:00
NEED HELP! Hard drive failure Alienware 17
When I start my computer it takes a really long time for anything to happen and eventually I get a blue screen and the process restarts on its own. So after some fiddling and research I found out how to run diagnostics.
This is what I got when my hard drive failed the test
Error code: 2000-0142
Validation: 70303
Please help, it's been a few months since this happened saving enough money to get a new hard drive. I just bought Witcher 3 at the time and I'm sick of not being able to play it; you can understand my dire need for help.
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Alienware - Rodrigo
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4.4K Posts
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September 1st, 2015 10:00
Hi,
Unfortunately, that error could mean a hardware failure with the Hard Drive. The recommended procedure is to replace the Hard Drive. If your system is in warranty, send me a PM with your service tag for further assistance.