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21667
April 3rd, 2013 08:00
New M14X R2 Issue
Hi all,
I just bought a new Windows 8 M14X R2 and I was trying to replace the hard drive with a new SSD that I had purchased. I disabled secureboot and changed boot to legacy.
Windows 7 seems like it's loading, then it bluescreens and restarts. Anyone know the proper bios settings or why Windows 7 is not booting up?
Thanks a lot!
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NataliaatAW
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835 Posts
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April 3rd, 2013 11:00
Does the same thing happen if you try to install Windows 8?
Chyn3s3boi1
3 Posts
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April 3rd, 2013 11:00
I don't want to install Windows 8, what should be the bios setting?
Chyn3s3boi1
3 Posts
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April 3rd, 2013 14:00
I tried that and it didn't work.
NataliaatAW
2 Intern
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835 Posts
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April 3rd, 2013 14:00
Change the boot mode to "Legacy"
NataliaatAW
2 Intern
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835 Posts
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April 3rd, 2013 15:00
What's the bluescreen bug check code?
maluslupus
15 Posts
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April 4th, 2013 02:00
I'm just about to try the same process as it seems dell failed to include a factory image so I can't respawn to the original settings!
- have you tried disabling fast boot in the bios?
- can you boot into safe mode? it could be a driver issues
I'll be trying soon so I'll let you know what happens!
maluslupus
15 Posts
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April 4th, 2013 04:00
without knowing the error code i found this...
www.dell.com/.../ArticleView
NataliaatAW
2 Intern
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835 Posts
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April 4th, 2013 10:00
Excelent finding maluslupus, did that work for you?
Also, press Ctrl+i during post and disable any acceleration. Check out the first part of this article:
How to Enable Caching on mSata SSD for Alienware Laptops?
maluslupus
15 Posts
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April 4th, 2013 12:00
sadly my problem lies in there being no factory image to restore back to! I've dropped an email to awsocialmedia@dell.com on 1st april so will give it till the weekend then go and buy win 8 pro upgrade and downgrade to 7, then upgrade, but dell has more than likely lost a customer...
NataliaatAW
2 Intern
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835 Posts
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April 4th, 2013 16:00
Did your system come originally with Windows 8 or with Windows 7? If it came with Windows 7 and you upgraded to Windows 8, the recovery partition will not work, so you have to clean install the OS from scratch, get rid of the recovery partition and install drivers and apps, and then download and re install Alienrespawn from www.alienrespawn.com.
1. Clean Install Windows 7:
How to Install Windows 7?
2. Install the Windows 8 upgrade:
Windows 8 Upgrade and Installation Instructions
3. Install updates, drivers and apps.
4. Download and install Alienrespawn:
www.alienrespawn.com
maluslupus
15 Posts
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April 4th, 2013 16:00
hiya nope it came with Windows 8. i tried respawn and there's no images listed, no factory image.
itry to create the recovery discs and it generates a 226mb this disc is then useless
NataliaatAW
2 Intern
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April 12th, 2013 16:00
Did you try the OS re install?
maluslupus
15 Posts
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April 12th, 2013 17:00
hi Nat, I didnt have any win 8 dvd's included so I got in touch with dell....well I eventually got a win 8 resource DVD.... did the recovery and got 0xc00001 - each time i boot. - tried pretty much everything I found on the net.... nothing worked, even auto repair failed.
so I've bought win 8 pro and will do a fresh install. I've had dell's for year's, I love Alienware but dell are so very very rubbish. I don't think I'll be buying alienware / dell again due to the terrible service I've received. It was a sad day when alienware sold up :(
NataliaatAW
2 Intern
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835 Posts
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April 15th, 2013 16:00
I'm sorry to hear you had a bad experience with the service, I'll be happy to help you with anything I can. Let me know how the re install goes, and PM me if you come across any other issues.