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37 Posts

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November 13th, 2016 07:00

Optical Drive issue

Hi! I have a problem with my Alienware 14; wish u could help me out. The CD-ROM isn’t working, It seems that no driver is installed and I don’t find the hardware in the device manager either.. What should I do? Any advice would be welcome. Thanks, Dan.

 

10 Wizard

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70.8K Points

November 13th, 2016 11:00

Try re-seating the electrical drive connection.

See Service Manual if it doesn't just pop-out.

37 Posts

November 21st, 2016 00:00

It's working, thank you!

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