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Eimy_B
4 Operator
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4.4K Posts
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July 31st, 2017 08:00
Hi shade926,
Make sure the BIOS is up to date. Then try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. But if the issue persists, you'll need to replace the battery.
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Eimy_B
4 Operator
•
4.4K Posts
0
July 31st, 2017 08:00
Hi shade926,
Make sure the BIOS is up to date. Then try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. But if the issue persists, you'll need to replace the battery.