It does sound like a possible hardware issue with the LCD screen. Try reinstalling the video card drivers to confirm if the lines go away. To better assist you, please confirm your Alienware model name and revision.
It may be an issue with the video card. You have already tried the software troubleshooting procedures. If your system is in warranty, send me a PM with your service tag for further assistance.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
October 5th, 2015 14:00
Hi,
It does sound like a possible hardware issue with the LCD screen. Try reinstalling the video card drivers to confirm if the lines go away. To better assist you, please confirm your Alienware model name and revision.
mikey31
6 Posts
0
October 6th, 2015 01:00
Went away then came back, the one on the bottom left isn't as bad now though.
M17x R4.
Update: It seems to come and go, at the moment after rebooting, it only appeared briefly when it loaded the desktop, then went again.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
October 7th, 2015 16:00
Hi,
It may be an issue with the video card. You have already tried the software troubleshooting procedures. If your system is in warranty, send me a PM with your service tag for further assistance.
mikey31
6 Posts
0
October 12th, 2015 20:00
Unfortunately it's no longer under warranty.