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1195594
February 7th, 2015 05:00
Unknown Device: ACPI\CPL0002(*CPL0002)
I have this unknown driver and trying to find the correct driver. I assume it's the webcam because my webcam isn't working. But on another thread they mention it is the OSD driver. But I have downloaded the suggested driver from that thread and it says it's newer and already installed. So I know it's not it.
Also I'm sure it's the webcam because there's no device shown in the device manager.
ACPI\CPL0002
*CPL0002
Alienware 17
No Events found!
89fordprobee
1.2K Posts
0
February 7th, 2015 10:00
yea you are correct with it suppost to be something to do with OSD, make sure you download current On Screen Display from dell website, its a compal system controller ,if OSD dont fix it, its most likely a bad windows install since the driver is suppost to be installed with windows, if you have original windows DVD you can get the driver off it by searching it manually .. can also try windows update to see if it pulls a driver
dwamh
2 Posts
0
February 15th, 2015 06:00
I am having the same Problem.
Unfortunately there is no OSD Download for the AW 17 R2. And this Driver does not belong to the OS.
Ich checked the Full System Backup from the original Installation. I could find a file "Alienware On-Screen Display.msi". However that file cannot be installed.
So I guess the Software/Driver Download section is not complete yet.
@DELL: Please provide Installation media!