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50932
August 27th, 2012 16:00
WARRANTY POLICY
Chris_m, I'll ask again. Could you please post a link to the warranty policy for Alienware owners? It would greatly alleviate our confusion to what IS, or ISN'Tcovered. Since there seems to be so much confusion on the subject.
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DELL-Chris M
Community Manager
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August 30th, 2012 08:00
iaminfamous,
We do not split out product lines. All we have is this generic Dell Terms of Sale, License Agreements & Policies
http://dell.to/rEoJp
AAA737flyer
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August 27th, 2012 19:00
Enter your service tag number. That page has links concerning warranties etc.. Took less than a minute.
iaminfamous
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August 27th, 2012 19:00
But thanks for your astute response...
iaminfamous
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August 27th, 2012 19:00
Or we wouldn't have customer service reps voiding warranties for upgrading our ram...
iaminfamous
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August 27th, 2012 19:00
It has your warranty status. It does NOT tell you what dell's policies are. THAT is the point here.
Cenobitez
348 Posts
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August 28th, 2012 05:00
I'm not sure why you are having problems finding this info www1.euro.dell.com/.../service-contracts
I think you need to be logged in for this link, but I suspect its available elsewhere, because there are various different warranties depending where in the world, so when logged in it shows exactly which warranty you have.
iaminfamous
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August 30th, 2012 11:00
Thank you