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85724

January 11th, 2009 07:00

2D/3D Video Fixed Transformation and Lighting Test Error

I'm having problems with my Dimension 4100 computer.  My warranty as expired and I just spent $150 to get it repaired and I'm still having problems.

The main problem seems to be the video driver:

                  128 MD DDR NvIdia GeForce FX 5200

My system will not run with this driver installed on my system.

After uninstalling this driver my system at least works but still does not work correctly.

Aftering running Dell Support Center I get the following message:

2D/3D Video Fixed Transformation and Lighting Test Error

The scan failed with the following error:

InternalErrorPostEvent - Internal Exception in DiagModule::start():ASSERTION FAILED: C:\PDD-BUILD-W32-3\deport\Builds\Martix\20080721_QBUILD_DELL\Martix_Projects\modules\scr\windows\diag\pcdr2d3dvideo\pcdr2d3videodx9\pcdr2d3videodx9.cpp(258) property !=NULLStackTrace:(end stack trace)*****NOTE*****:Use stacktraceparser.exe to translate the instructions offsets into function names..Return the scan, and if it fails again, use the button to contact Dell.

Please help.  Do I just have a really heavy paperweight or will my system work again?

Thanks

6 Operator

 • 

14.4K Posts

January 11th, 2009 08:00

What did you have repaired?

It sounds on the surface liket the video card is bad or going.

When you say your system will not run what is the exact issue are you experiencing .

6 Operator

 • 

14.4K Posts

January 11th, 2009 16:00

Did you install this card yourself? I see no listing for that card in the Drivers and Downloads page.

Lets go back and start with the basics as in what OS are you running, and what other hardware is in your system.

8 Posts

January 11th, 2009 16:00

Hi,

 

Thanks for your assistance.   I’ve been having this video problem for over one year.  But I took my system to get repaired because I had removed some programs from my system and my system did not recognize my DVD drives.  I tried to reinstall the drivers and followed the instructions to repair error code 39 and messed up my system more.  I told all of this to the Staples service tech including the video problem.  The repair guy reinstalled windows and undated my drivers.  He stated that one of my DVD drive does not work and it might be a hardware issue.  He said that he fixed the video problem.

 

If I install the video driver my system flickers on and off until my monitor turns itself off.  I can only set the display properties settings to 800 by 600 pixels color quality low.

 

Without the video driver installed I have problems turning on my computer.  My CPU boots but the monitor does not turn on.  I have to reboot several times.  Also, when I use the Start button to turn off the computer the Standby option is greyed out.

I can only set the display properties settings to 800 by 600 pixels color quality highest 32 bit.

 

 

8 Posts

January 12th, 2009 12:00

 

I did not install this card myself.   nVidia - 128 MB DDR nVidia GeForce FX 5200 came with the system

 

  • Microsoft Windows XP Home Edition
  • Dimension 4600i

  • Type Description
    DVD/CD-ROM Drives JLMS DVD-ROM XJ-HD166
      TEAC DVD+RW DV-W58E
    Disk Drives WDC WD1600JD-75HBB0 149.0Gb
    Floppy Disk Drives (Standard floppy disk drives) Floppy disk drive
    IDE ATA/ATAPI Controllers Intel(R) 82801EB Ultra ATA Storage Controllers
      Primary IDE Channel
      Intel(R) 82801EB Ultra ATA Storage Controllers
      Primary IDE Channel
    Keyboards USB Human Interface Device
    Mice and Other Pointing Devices HID-compliant mouse
    Sound Devices SoundMAX Integrated Digital Audio
    USB Controllers Intel(R) 82801EB USB Universal Host Controller - 24D2
      Intel(R) 82801EB USB Universal Host Controller - 24D4
      Intel(R) 82801EB USB Universal Host Controller - 24D7
      Intel(R) 82801EB USB Universal Host Controller - 24DE
      Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
    Software
    Name Version
    ABBYY FineReader 5.0 Sprint 5.0.482.3421
    WebFldrs XP 9.50.7523
    Samsung PC Studio 3 3.0.0.70603
    Microsoft .NET Framework 3.0 Service Pack 2 3.2.30729
    Sonic RecordNow! 7.10
    Norton AntiVirus Help 15.0
    Sonic Update Manager 2.9
    Component Framework 1.1.3.35
    Jasc Paint Shop Pro 8 Dell Edition 8.10.0000
    Microsoft .NET Framework 3.5 SP1 3.5.30729
    Security Status 3.8
    Sonic DLA 4.90
    Acrobat.com 0.0.0
    Sonic MyDVD 5.3.0
    Java(TM) 6 Update 11 6.0.110
    QuickTime 7.55.90.70
    Dell Support Center (Support Software) 2.2.08298
    AppCore 1.3
    Symantec Real Time Storage Protection Component 10.2.2.6
    Dell DataSafe Online 1.1.0023
    Adobe Reader 9 9.0.0
    Jasc Paint Shop Photo Album 4.0.3
    Norton Protection Center 3.1.0.98
    Adobe AIR 1.0.8.4990
    SPBBC 32bit 4.0.0.134
    Microsoft Office XP Professional with FrontPage 10.0.6626.0
    SymNet 8.0.2.6
    Norton Internet Security 15.0.0.60
    Microsoft Visual C++ 2005 Redistributable 8.0.56336
    ccCommon 107.0.0.102
    Microsoft .NET Framework 2.0 Service Pack 2 2.2.30729
    MSXML 4.0 SP2 (KB954430) 4.20.9870.0
    Microsoft .NET Framework 1.1 1.1.4322
    Norton AntiVirus 15.0.0.58
    Apple Software Update 2.1.1.116
    LiveUpdate (Symantec Corporation) 3.4.0.162
    Software

6 Operator

 • 

14.4K Posts

January 12th, 2009 13:00

Wow this is getting more interesting. There is no listing on the Drivers and Download page for your system running XP SEE HERE

So the question becomes as to where you got the driver from.  Looking on the NVIDIA site one can find THIS DRIVER

You might try this one. Im still leaning towards the card not functioning properly.

One other thing go into Device manager and check to see if there are any devices with either a ! or X nest to them

8 Posts

January 13th, 2009 06:00

 

Try this link for the driver - listed as optional

 http://support.dell.com/support/downloads/download.aspx?c=ca&l=en&s=gen&releaseid=R75461&SystemID=DIM_P4_4600&servicetag=&os=WW1&osl=en&deviceid=4759&devlib=0&typecnt=0&vercnt=5&catid=-1&impid=-1&formatcnt=1&libid=6&fileid=98537

 

While I was surfing I found this link for the nvidia freezing and crashing:

http://www.fixya.com/support/t394338-nvidia_ge_force_fx_5200_troubleshoot

 claims problem is an overclocked RAM - can this be my problem as well?  If so how can I fix it?

I also found some see links below.....:emotion-42:

http://www.computing.net/answers/gaming/nvidia-gforce-fx-5200-problems/1432.html -

http://www.computing.net/answers/hardware/nvidia-geforce-5200-failure-/43899.html - claims spyware problems

Computer Model                Dimension 4600i

BIOS Vendor                      Dell Computer Corporation

BIOS Version                     A12

BIOS Date                          08-26-04

Windows Version              Microsoft Windows XP Home Edition

 

Manufacturer                  Intel(R) Pentium(R) 4 CPU 3.00GHz

Clock Speed                 3GHz

 

Available Memory                                                                               45.58 %

Page File Size                                                                                    1024.8Mb

Available Page File                                                                            188.9 %

Virtual Memory                                                                                    2047.8Mb

Available Virtual Memory                                                                   98.02 %

Memory Slot 1 [CHANNEL A DIMM 0]                                              512Mb

Memory Slot 2 [CHANNEL B DIMM 0]                                              512Mb

Memory

Memory Slot 1 [CHANNEL A DIMM 0]                                              512Mb

Memory Slot 2 [CHANNEL B DIMM 0]                                              512Mb

 

 

Network Card

Adapters       Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport

 

May 18th, 2013 21:00

Thanks for sharing a great post

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