ACTUAL RESOLUTION FOR PCI SERIAL CONTROLLER PROBLEM IN WIN98

I know we all have received replies to this problem that insulted our intelligence. I was wondering when someone would reply "Have you checked to make sure the computer is plugged into the wall?"

Well here is fix, straight from the annals of Microsoft:

After you install Windows 98, your Peripheral Component Interconnect (PCI) modem may not be
recognized. When this occurs, the PCI modem may be listed as a PCI Serial Controller under
Other Devices in Device Manager.


CAUSE

This behavior occurs because the Windows 98 CD-ROM does not include drivers for PCI serial
controllers.


RESOLUTION

To resolve this behavior, update the driver for the device:

1.Right-click My Computer, click Properties, and then click the Device Manager tab.

2.Double-click the Other Devices branch to expand it, click PCI Serial Controller, and then
click Properties.

3.Click the Driver tab, and then click Update Driver.

4.Click Next, click Search for a better driver then the one your device is using now
(Recommended), and then click Next.

5.Insert the driver disk or CD-ROM that was included with your modem.

6.Click to select the check box for the drive corresponding to the media type (floppy disk
drive or CD-ROM drive), and then click Next.

7.If you receive an Update Driver Warning dialog box, click Yes.

8.Click Next, click Finish, and then click Yes to restart your computer.


MORE INFORMATION

The PCI serial controller is a communications port controller built into the modem. This type of
modem does not communicate through a serial port on the motherboard.