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24532
February 19th, 2014 12:00
Ati Radeon & AMD Catalyst Mobility
Hi there,
I am using Dell OptiPlex 9010 with intel i7, Windows 8 Pro x64 and it have two graphic cards:
Ati Radeon HD 5400 series version 9.2.0.0
and INTEL(R) HD Graphics
The problem is that I need to switch between AMD and Intel Graphics, but I cant because I cant install AMD Catalyst.
I am facing problems some programs does not work because Radeon does not support them, so I need to switch those programs to use Intel Graphics.
So I went to AMD and tried to install AMD Catalyst , but this error message shows:
Please help me to install AMD Catalyst Mobility.
Thank you
I have edited my discussion because Dell instantly showed great care and great support , and I am sorry for any inconvenience that I might have caused.
osprey4
6 Operator
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34.2K Posts
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February 19th, 2014 16:00
Hi Donalddavid,
Please go to add/remove programs and uninstall the current driver, then install this one from Dell. This package includes the CCC as far as I know.
DonaldDavid
4 Posts
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February 19th, 2014 22:00
Thank you for replying on such short notice,
Should I uninstall my AMD radeon drivers from the Device Manager/ Display Adapters
Furthermore, I have noticed that the Driver that you provided shows compatibility for MS Windows 7 32/64 and is for AMD Radeon HD7470/7570/6450, while I am using MS Windows 8 64 and Ati Radeon HD 5400.
Will it support my computer? Should I proceed with this installation?
Once again, I really appreciate your support
30yearexpert
2 Intern
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459 Posts
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February 19th, 2014 23:00
Here Win8 64bit
http://www2.ati.com/drivers/13-12_win7_win8_64_dd_ccc_whql.exe
DonaldDavid
4 Posts
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February 23rd, 2014 15:00
Now just to be clear, should I install the dell driver which is compatible with WIN 7 32/64 , or the catalyst directly from the AMD official site.
Please note that I have Windows 8 64bit.
I have concerns that the dell driver wont work on my win8 , and I have concerns that the official AMD catalyst software will cause trouble to my computer.
Now what is the Final decision? which should I choose for my windows 8 64
osprey4
6 Operator
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34.2K Posts
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February 24th, 2014 16:00
My recommendation would be to use the Dell driver.
speedstep
11 Legend
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47K Posts
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February 25th, 2014 05:00
Optiplex Desktops are not laptops. They don't provide "switchable graphics" via Nvidia graphics with Optimus NOR do they do they support "ATI Mobility Radeon™ switchable graphics"
More Likely you will Get "Unsupported Video configuration" messages on the onboard VGA when you put a card in the X16 slots.